Inside Sales Representative-Bannockburn, IL

Job Summary

Under supervision, the Inside Sales Representative acquires new customers, upgrades or converts current customer accounts from transactional waste only service to value added service offerings. Obtains incremental revenue through sales calls, lead campaigns and prospecting. Sells value-added services such as online OSHA portal and training to assist with compliance issues as well as medical waste collection to high value LQG Affiliated customers.

• Receives inbound calls and makes outbound sales calls to prospective and existing customers to sell Stericycle’s services and/or products. Acquires new customers and converts existing customers through prospecting in assigned territory, outbound marketing / lead campaigns and referrals.
• Builds a pipeline of potential future business by prospecting via marketing / lead campaigns, territory lists, the Internet and other sources identified.
• Based upon the Rules of Engagement policy, all prospects / calls must be researched, verified via the Customer Relationship Management (CRM) tool. The sales representative will determine if another sales rep is currently engaged or has initiated contact with the account, if the prospect is in their assigned territory, and / or which department is best suited to handle the prospect.
  
  All special circumstances including cross territory opportunities must be properly documented and either transferred or shared according to the Rules of Engagement policy.
• Effectively uses internet and other resources to better understand client’s industry and business needs.
• Effectively meet or exceed assigned performance metrics and key expectations within assigned parameters including number of outbound calls, close rates, average order size and task management activities (i.e. sales cycle, pipeline and case management). Track details and results for all leads, opportunities, issues and losses.
• Forecast month and quarter sales within 5% of actual results.
• Target upgrade and cross-sell opportunities of additional Stericycle products/services.
• Effectively use technology-based Customer Relationship Management tool for lead follow up, sales cycle disposition, pipeline management, forecasting and lost opportunity tracking. Keeps comprehensive and accurate notes in the system.
• Effectively qualifies clients through consultative selling strategies.
• Assist/Support any other specific assigned projects and/or job-related duties as required or requested.
• Perform other duties and responsibilities, as assigned.

• Must live and work in the United States.
• Education:
  
  bachelor’s degree in Sales/Marketing, or equivalent related work experience.
• Minimum 2+ years of sales/marketing experience managing and developing existing and prospective accounts.
• Experience with customer relations, support and exhibiting leadership abilities.
• Ability to learn company billing/customer database software, features of all company products and services.
• Proficiency in Microsoft Office products such as Word, Excel and Outlook.
• Knowledge of Customer Relationship Management (CRM) tool is preferred.
• Knowledge of OSHA Regulations or Healthcare industry knowledge is preferred.

This role operates in a mix of an office environment and plant/field environment and routinely requires the use of standard office equipment such as computers, phones, copy machines, etc. Reasonable accommodation may be made to enable individuals with disabilities to perform the essential functions of the job.

The expected base pay range for this hybrid position is $20.52 - $23.69. The specific salary offered to a successful candidate may be influenced by a variety of factors including the candidate’s relevant experience, education, training, certifications, qualifications, and work location. This position is also eligible for incentive pay.

Eligible employees receive a competitive total compensation package that includes Medical, Dental, Vision, Life Insurance, Short Term Disability, Stock Purchase Plan, Company match on 401K, and more. Employees also receive Paid Vacation, Holidays, and Personal Days. Benefits may vary by site.