Sales Operations Lead

Responsibilities

• Be a strategic partner to vertical groups and leaders, provide revenue reporting & insights, and proactively seek to improve the Americas LCS business in a data‑driven way.
• Identify business insights both internally and leveraging external market intelligence.
• Establish and embed critical metrics to guide the team’s behaviors and evaluate progress.
• Create strategies and define commercial tactics to grow revenue, active customers, product adoption and sales productivity.
• Define actionable plans to execution.
• Involve, align and manage to drive a successful implementation.
• Support weekly revenue forecasting and partner with Sales leaders on reporting their weekly numbers.
• Leverage sales pipeline data and direct sales input to develop review materials and ad hoc analyses.
• Support sales leadership by driving critical projects and strategic initiatives to support revenue growth.
• Systematize best practices in the sales process and continuously improve critical workflows by leveraging AI tools.
• Identify education and tooling needs for the Sales team and work with other Sales Ops team members and cross-functional partners to address.
• Identify areas of market opportunity and gaps to prioritize customer segments accordingly.

• 7+ years experience involving analytical rigor and program management/operational skills typically seen in, but not restricted to, functions like Management Consulting, Sales/Business Operations, Finance or other similar functions.
• Bachelor's degree in related field, or equivalent experience.
• Knowledge of Salesforce CRM and data visualization platforms (e.g. CRM Analytics, Looker/Google Data Studio, Tableau).