Field Technician

Company Overview

Walker-Miller Energy Services is a 26‑year‑old Detroit‑based, core-values driven company committed to changing lives through energy efficiency. We create and manage customized energy waste reduction programs that assist electric and gas utilities meet mandated energy savings goals.

The IQ Field Technician (Energy Advisor) is responsible for traveling to pre‑scheduled appointments to install energy efficient equipment and products. Services are targeted to the residential and small commercial markets, including building owners, management companies, small business owners, and trade allies/contractors. The position also includes introducing and explaining incentive programs that pertain to these customer segments.

• Embrace and operate within the core values.
• Perform all required duties to install energy efficient equipment and products.
• Daily travel to pre‑scheduled appointments at apartments, condo units and other qualified building types.
• Provide a professional appearance appropriate for a representative of our organization and the client.
• Ensure the meeting of customer specifications and company quality standards.
• Complete special projects as assigned.
• Complete and maintain all required paperwork, records, documents, etc.
• Develop a comprehensive understanding of the program’s strategic direction regarding energy efficiency and the business activities of its customers.
• Follow and comply with all safety and work rules and regulations.
• Perform all required duties to install energy efficient equipment including aerators, shower heads, compact fluorescent lights.
• Perform blower door and combustion safety testing as required by the program.
• Work in a team atmosphere to collaborate and continuously improve operations year after year.
• Occasional weekend travel to a job site may be required.

• High School diploma or equivalent required.
• One to three years of experience preferably in basic wiring, lighting, construction, HVAC, troubleshooting and/or other technologies installed in commercial/residential applications.
• One to two years of previous customer service/sales experience required.
• Mechanical and technical aptitude required.
• Experience in installing technologies, manual labor and using tools (preferred).
• Background preferred in one or more of the following:
  • Building science and design
  • Building envelope
  • Weatherization or related fields
  • Building maintenance
  • Home inspection
  • HVAC, lighting, controls, or renewable energy
• Strong customer service and communication skills.
• Must be able to handle a wide work variety and work in a fast‑paced environment.
• Must be detail‑oriented, organized, self‑starter, and able to prioritize workload.

• Identify and resolve project application issues with customers and trade allies.
• Proficient in Microsoft Office (Word, Excel, Outlook).
• Proficient in using virtual platforms such as Google, Duo, Face Time, and Zillow.
• Strong data entry skills.
• Effective communication, verbal and written, with customers, clients, and employees.
• Analytical and problem‑solving skills.
• Knowledge of mathematical concepts such as fractions, percentages, and ratios.

• Required to sit, stand, walk, talk, and hear; handle tools and controls.
• Frequently required to stand, walk, kneel, crouch, and/or crawl.
• Ability to pick up to 50 pounds.
• Noise level typically moderate to loud.
• May occasionally be exposed to moving mechanical parts, high places, fumes or airborne particles, chemicals, weather conditions and electrical shock.
• May occasionally be exposed to wet/humid conditions, extreme cold/heat, vibration. Safety training applies as required.

• Building Performance Institute (BPI) Certification – Building Analyst (BA) and Envelope Professional (EP).
• Valid driver’s license and reliable transportation.

• Willingness to travel approximately 95% of the time, including occasional overnight travel.

Pay Transparency:
The compensation range for this role is $21.23–$24 per hour. Salary may vary based on work experience, skills, certifications, location, and contract provisions. In addition, employees may be eligible for additional pay, premiums, or bonus potential. Walker-Miller Energy Services offers health, vision, dental insurance, retirement, and tuition reimbursement.

Walker‑Miller Energy Services is an Equal Opportunity Employer. We embrace equity by encouraging qualified candidates from all backgrounds and identities to apply. Demographic data collected for compliance purposes is anonymized and does not influence hiring decisions. Walker‑Miller participates in E‑Verify. All newly hired employees must complete Form I‑9 and the E‑Verify process before the first day of work.