Case Manager; Bilingual, English​/Spanish

Case Manager (Bilingual, English/Spanish)

Location: Family Focus - Du Page
Supervisor: Program Supervisor

Family Focus is your partner in building strong families across Chicago and Northeast Illinois. We support families and their children through emergency assistance, immigration programs, child welfare services, family support services, educational programs, and more. Our goal is to help our community thrive and reach its full potential.

With 11 centers around Chicagoland, we are expanding our reach and seeking passionate individuals to join our team. Are you ready to make a difference? Join us in serving more families.

The Bilingual Case Manager initiates and maintains regular contact and support with families, providing assessment, linkage to community resources, and family-centered, strength-based interventions to promote reunification and prevent removal from the home. Services focus on family safety, well‑being, and reducing the need for child welfare intervention.

• Conduct initial family assessments.
• Ensure that safety and well‑being of involved children receive proper services.
• Support families in resolving challenges that increase risk to children.
• Conduct weekly home visits to assess child safety and well‑being.
• Identify, research, and regularly update community resource information for relevant and accessible referrals.
• Direct intervention to reduce risk and teach strategies for avoiding future risk.
• Verify families’ linkage to community resources and document receipt and connection.
• Manage the client waitlist by triaging individuals to active caseloads based on urgency and need.
• Deliver short‑term services to help parents maintain safe, organized, and clean home environments.
• Connect clients to appropriate medical services based on identified health, safety, and risk needs.
• Provide advocacy services with public systems such as DHS/TANF and public schools.
• Maintain records and statistics required by the agency, state, and funding sources, and make suggestions for review.

• Bachelor’s degree in early childhood, social services, or related field.
• Fluent in writing and speaking English and Spanish.
• Ability to speak the primary languages of clients.
• Experience working successfully with children (0‑17 years) and their families.
• Understanding of child development and parent‑child dynamics.
• Approach families from a strength‑based and family‑centered service model.
• Available after‑hours for emergency families.
• Ability to establish and maintain personal/programmatic boundaries while providing supportive services.
• Experience working with culturally diverse communities and families, with cultural sensitivity.
• Reliable transportation, including ability to travel locally for home visits and service connections.

Salary: $50,000 per year
Position type: Full‑time exempt

Discover our benefits designed to support your well‑being and professional growth.

Family Focus is an Equal Opportunity Employer.