Case Manager
Listed on 2026-10-04
-
Social Work
Human Services/ Social Work, Community Support Services, Community Health, Family Advocacy & Support Services -
Non-Profit & Social Impact
Human Services/ Social Work, Community Health
Job Description
Job Description
Job Title: Housing Case Manager
Organization: Life Is Work Resource Center
Location: Chicago, IL (West Side and South Side locations)
Employment Type:
Full-Time, Exempt,
Salary: $50,000
About: Life Is Work is a trans-led nonprofit organization that educates, empowers, and organizes Transgender, Lesbian, Gay, Bi-Sexual, and Queer+ (TLGBQ+) individuals from diverse backgrounds to secure safety, wellness, and justice for all. As a Coordinated Entry site, we use a Housing First approach to address housing insecurity and provide compassionate, trauma-informed, and affirming services to community members impacted by HIV and systemic inequities.
Position Overview: The Housing Case Manager will play a key role in Life Is Work’s efforts to end the HIV epidemic by providing wraparound support and housing services to individuals living with, or impacted by HIV/AIDS, gender based-violence survivors and people reentering back into society post incarceration and/or justice involved. This role involves coordinating housing placements, delivering non-medical case management, and supporting clients in accessing resources that improve their health outcomes and overall stability.
The ideal candidate is compassionate, detail-oriented, and committed to providing affirming services to TLGBQ+ communities facing housing instability.
Key Responsibilities Case Management- Manage a caseload of clients by providing individualized, client-centered, and trauma-informed care.
- Conduct intake assessments, develop service plans, and document progress toward housing goals.
- Assist clients in accessing stable housing through placement services and ongoing support.
- Provide non-medical case management, connecting clients to resources including healthcare, HIV prevention/treatment services, employment programs, and social services.
- Utilize the Housing First approach to support clients in securing and maintaining housing.
- Assist clients with housing applications, referrals, and navigation of housing systems, including the Homeless Management Information System (HMIS).
- Advocate for clients with landlords, housing agencies, and other service providers to ensure long-term housing stability.
- Support housing for people living with HIV, survivors of gender-based violence, people reentering back into society post incarceration/ justice-involved
- Supportive services referrals for background and expungement services, employment referrals
- Assist with housing stability plan
- Assis with housing exit plans
- Complete monthly housing visits
- Collaborate with healthcare providers and community partners to link clients to HIV prevention and treatment services.
- Promote client wellness by offering education and resources on harm reduction, PrEP, ART, and other health strategies.
- Support clients in achieving health-related goals through referrals to gender-affirming care, mental health services, and substance use support programs.
- Maintain accurate, timely documentation in compliance with program, funder, and agency standards.
- Monitor client progress and participate in regular case reviews with the Housing Program Manager.
- Track housing placements, health outcomes, and other relevant program metrics to support reporting and evaluation.
- Collaborate with Life Is Work’s community partners, including the AIDS Foundation of Chicago, Center on Halsted, and Task Force Prevention Services, to deliver wr
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