Development Support

Responsibilities

This is a customer‑facing role where you may participate in customer calls, join standup meetings, collaborate with peers, build or test use cases, engage with Engineering on potential bugs, and help your colleagues on issues where you have expertise.

Provides analysis, development, and maintenance of CDG software applications and programs with focus on high customer satisfaction and fast turnaround. Must perform duties with a high degree of quality and professionalism.

• Perform a variety of application support and development assignments to support CDG’s products and clients.
• Interact effectively with other developers and other CDG personnel to resolve customer support requests, data queries and related requests.
• Develop, code, maintain and test CDG applications to meet customer requirements efficiently.
• Perform unit testing on any programs and applications written or modified.
• Participate in code reviews with other team members on own code and code written by team members.
• Perform updates to design documents to accurately reflect what was coded.
• Stay abreast of industry and technology developments by reading, attending webinars and training.
• Evaluate, design and modify customer requests for enhancements to determine feasibility, cost and time required and compatibility with current system.
• Accomplish the organization mission by completing related results as needed.

Associate or Bachelor’s Degree in Computer Science, Engineering, Math, or Physical Science or related work experience.

5+ years of development experience.

Previous work experience with SQL and relational databases.

Communication Skills, Detail Oriented, Creative, Math and Analytical, Problem‑Solving Skills, Time Management Skills.

Telecommunications industry experience preferred.