Trucking Manager​/Dispatcher

POSITION SUMMARY

Promotes and assures safe operation of all vehicles and develops a safety‑first culture in the department. The Trucking Manager/Dispatcher will ensure that the daily operation of the transportation equipment meets the service and efficiency standards of the Company. This position will develop and communicate trucking schedules to the Commercial Vehicle Operators (CVOs) that maximizes revenue and minimizes expenses safely and legally in accordance with Federal, State and Company regulations.

• Supervision of assigned CVOs to include counseling, hiring, and terminations.
• Communicate all aspects of a shipment assignment to CVOs clearly, concisely and with professional respect.
• Logistical planning for profitable and effective deliveries to customers.
• Oversee equipment maintenance, approving invoices related to commercial vehicles maintenance in a timely fashion.
• Maintain driver log(s), records and qualifications for commercial driving in accordance with the Federal Motor Carrier Safety Regulations.
• Performance Reviews for CVOs.
• Overseeing DOT regulations in a safe and legal aspect (Hours of Service/Federal Regulations/Training).
• Review of CVO accidents and any related necessary retraining.
• Administrative functions including billing of work orders and timekeeping/approval for departments payroll.
• Develop, propose and implement approved processes for managing trucking department time and billing costs.
• Keeps Store Managers and Service Managers informed of daily progress and accomplishments regarding trucking requests.
• Maintain a safe working environment and adhere to company safety program at all times.
• Perform other duties as assigned.

• Ensure every customer is satisfied with the products, services and support of all staff.
• Resolve customers concerns efficiently and effectively.
• Promote a positive attitude at all times.
• Maintain a professional appearance and demeanor.
• Exhibit Birkey's high level of customer service on a daily basis.
• Acknowledge appreciation of clients and customer.

This organization reserves the right to revise the essential position functions as the need arises.