Veterinary Receptionist

Elm Creek Animal Hospital seeking a Client Service Representative join our team! Our CSRs serve a vital role as the first and last point of contact with a client and their pet. As the face of the hospital, they greet visitors with warmth and compassion, fostering trust in the veterinary team, and ensuring a welcoming atmosphere.

In this role, you will schedule and manage the flow of appointments, provide empathetic customer service while multi-tasking between a multi-line phone system and in-person clients, process financial transactions, answer inquiries, and provide essential information about the services we provide. This position is ideal for candidates with a background in fast-paced customer service, who are friendly and outgoing, detail-oriented, excellent at multi-tasking, and committed to contributing to a team-focused environment.

This is a Full-Time position, with a 4/10's schedule and availability needed Monday-Saturday. Saturdays on rotation.

• Compensation: $22-$24/hr, based on experience and skill set
• Health package:
  Medical, dental, and vision insurance
• Life insurance and disability
• Employee Assistance Program
• 401k options
• Paid time off
• Personal pet discount
• Uniform allowance

• 1+ years of client service experience
• Previous veterinary experience is a plus!
• Proficiency in the following skills:
  • Client communication
  • Self-starter
  • Attentive to details
  • Phone and computer knowledge
  • face to face sales

Elm Creek Animal Hospital in Champlin, Minnesota, is dedicated to providing exceptional veterinary care with a focus on compassion, integrity, and community involvement. Our experienced team of veterinarians and support staff is committed to fostering lifelong relationships with our clients and their beloved pets. With state-of-the-art facilities and a warm, welcoming atmosphere, we strive to exceed expectations in every aspect of pet healthcare.