Wholesale Coordinator

Join Our Team!

Action Overhead Garage Door is looking for a detail-oriented, customer-focused Wholesale Coordinator to join our growing team. This position plays a critical role in supporting our wholesale customers by coordinating orders, managing inventory, maintaining pricing, and ensuring every customer receives exceptional service.

If you enjoy working in a fast-paced environment, solving problems, building relationships, and keeping operations running smoothly, we’d love to hear from you.

As our Wholesale Coordinator, you'll help manage the day-to-day operations of our wholesale department by:

• Processing wholesale orders from entry through completion.
• Coordinating inventory levels and working with purchasing to ensure product availability.
• Creating and maintaining accurate wholesale pricing sheets.
• Completing order tickets and processing customer payments upon pickup.
• Coordinating product pickups and deliveries with customers and logistics partners.
• Staging wholesale orders for timely fulfillment.
• Building strong relationships with wholesale customers by providing exceptional service through phone and email.
• Responding to customer inquiries, preparing requested bids, and resolving issues quickly and professionally.
• Working closely with purchasing, sales, marketing, and warehouse teams to ensure smooth operations.
• Assisting with the growth of our wholesale customer base through outreach efforts and marketing support.
• Monitoring inventory, customer feedback, and department performance through reporting and analysis.
• Researching market trends and competitor activity to identify opportunities for growth.
• Assisting in developing and improving wholesale processes, policies, and procedures.
• Supporting the team with additional projects and responsibilities as needed.

The ideal candidate is:

• Highly organized with excellent attention to detail.
• Customer-focused and committed to providing outstanding service.
• A strong communicator, both verbally and in writing.
• Proactive, dependable, and solution-oriented.
• Comfortable managing multiple priorities in a fast-paced environment.
• Able to work collaboratively across multiple departments.

This position works in a combination of office, warehouse, and outdoor environments. Daily responsibilities include working on a computer, communicating by phone and email, and coordinating with warehouse staff and customers.

At Action Overhead Garage Door, we're committed to providing exceptional service to our customers while fostering a positive, team-oriented workplace. We value integrity, collaboration, accountability, and continuous improvement. As part of our team, you'll have the opportunity to contribute to a growing company where your work has a direct impact on our customers and our success.

If you're looking for a rewarding career with a company that values its employees and encourages professional growth, we'd love to meet you.

• High school diploma or GED required.
• Previous customer service experience is preferred.
• Experience with inventory, order processing, or wholesale operations is a plus.
• Proficiency with computers and Microsoft Office applications is beneficial.