Accounts Receivable; AR Specialist

Overview

The Accounts Receivable (AR) Specialist is responsible for managing end-to-end accounts receivable processes, including invoice generation, payment application, collections, dispute resolution, and month-end reconciliation. This role requires strong attention to detail, effective customer communication, and close collaboration with internal teams such as Sales, Operations, and Accounting to support healthy cash flow and financial accuracy.

• Accounts Receivable & Billing Operations
  • Generate and distribute customer and consultant invoices in accordance with contract terms and billing schedules
  • Apply batch payments (including credit card payments) in accounting systems such as Quick Books Online (QBO) and Zoho following invoice posting
  • Process and apply ACH and check payments, ensuring accurate invoice matching and system reconciliation
  • Void invoices per approved requests and maintain proper documentation for audit and compliance purposes
• Collections & Customer Account Management
  • Monitor overdue accounts, prepare collections reports, and follow up with customers to ensure timely payment
  • Collaborate with Sales and Operations teams to resolve payment delays and minimize Days Sales Outstanding (DSO)
  • Investigate and resolve payment discrepancies, including voids, refunds, and payment adjustments
  • Provide customer account statements upon request and respond to billing and payment inquiries
• Month-End Close & Reporting
  • Support month-end close activities, including reconciliation of AR transactions and validation of payment postings
  • Prepare AR schedules, reports, and documentation required by the Accounting team
  • Maintain accurate records to ensure audit readiness and compliance with company policies and internal controls
• Process Improvement & Team Support
  • Provide backup support for AR and payment application functions during team absences
  • Identify opportunities to improve AR workflows, payment processes, and customer communication
  • Support initiatives to reduce receivables aging and improve overall cash flow

Required

• High school diploma required;
  Associate’s degree in Accounting, Finance, or a related field preferred
• 3–5 years of experience in accounts receivable, collections, payment application, or a related accounting role
• Proficiency with accounting software such as Quick Books Online, Zoho, or similar platforms
• Strong Excel skills, including pivot tables, lookups, and data analysis
• Excellent attention to detail, organizational skills, and ability to manage deadlines
• Strong written and verbal communication skills for internal and external interactions
• Ability to collaborate effectively with Sales, Operations, and Accounting teams

Preferred

• Experience in manufacturing, regulated, or similar environments
• Experience with cash application automation, batch payment processing, and collections analytics
• Familiarity with ERP systems or integrated billing and receivables platforms
• Understanding of DSO metrics, aging analysis, and collections best practices

• Accounts Receivable & Payment Processing
• Invoice Accuracy & Reconciliation
• Collections & Customer Communication
• Attention to Detail & Compliance
• Time Management & Prioritization
• Process Improvement & Analytical Thinking
• Cross-Functional Collaboration