Front Office Assistant​/Operations

The Front Office & Operations Assistant plays a key role in the daily operations of Lanmark Installation / Artificial Grass Superstore. This position is responsible for managing front desk activities, answering and directing phone calls, supporting warehouse operations, preparing customer estimates, and assisting management with a variety of administrative and operational tasks. This is a hands‑on, fast‑paced role that requires strong organizational skills, a positive attitude, and a willingness to assist wherever needed.

• Answer incoming phone calls promptly and professionally
• Greet customers and visitors at the front desk
• Provide basic product and service information or direct inquiries to the appropriate team member
• Schedule appointments and coordinate with sales and installation teams as needed
• Assist in preparing customer estimates and proposals
• Enter and update customer information in company systems
• File documents, maintain records, and organize office materials
• Support the Office Manager with administrative tasks and reporting

• Assist in the warehouse with organizing materials, inventory counts, and light lifting as needed
• Help coordinate material pickups and deliveries
• Ensure the front desk and warehouse areas remain clean, organized, and presentable

• Assist management with daily operational needs and special projects
• Perform other duties as assigned to support the team and company operations

• High school diploma or equivalent required
• Prior experience in an office, customer service, or administrative role preferred
• Strong verbal and written communication skills
• Basic computer skills and comfort working with estimating or scheduling software
• Ability to multitask and stay organized in a fast‑paced environment
• Willingness to assist in both office and warehouse settings
• Dependable, team‑oriented, and professional demeanor

• Ability to stand, walk, and move between office and warehouse areas
• Ability to lift up to 40–50 lbs occasionally
• Full‑time position
• Work is split between office/front desk and warehouse environments

• $22.50 to $25.00 hourly based on experience

• Opportunity to be part of a growing company in the artificial grass industry
• Hands‑on role with variety in daily responsibilities
• Supportive team environment with opportunities to learn and grow