Freight Forwarder Assistant

Freight Forwarder Assistant

Job area:
Freight Forwarding

Location:

USA - Chandler,

E. Palomino Dr.

Division:
Group

Time Type:
Full Time

Summary:

A Freight Forwarder Assistant is responsible for providing support to the freight forwarding team, including assisting with documentation, data entry, customer service, and general administrative tasks. This role requires strong organizational skills, attention to detail, and the ability to work well under pressure in a fast‑paced environment.

• Assist with the preparation and processing of shipping documents, including bills of lading, commercial invoices, and packing lists
• Enter shipment data into computer systems and ensure accurate record‑keeping
• Communicate with customers, carriers, and other service providers to coordinate and track shipments
• Provide administrative support to the freight forwarding team, including answering phones, responding to emails, and filing documents
• Assist with billing and invoicing processes
• Ensure compliance with all relevant regulations and laws, including customs regulations and trade laws

• Prior experience in freight forwarding, logistics, or a related field is preferred
• Experience in air exports is highly desirable

• Ability to perform basic calculations, such as calculating costs and rates

• Excellent organizational and time‑management skills
• Strong communication and interpersonal skills
• Attention to detail and accuracy
• Ability to work well under pressure and in a fast‑paced environment

• Knowledge of air freight logistics and customs regulations
• Understanding of trade laws and regulations

• Fluency in English is required
• Knowledge of additional languages is a plus

• Proficiency in Microsoft Office Suite
• Experience with logistics software and systems is preferred

Expected base pay range: $20.50 – $27.50 per hour.

At Will Employment – employees may be terminated for any reason or no reason at all, provided it does not violate any law.

DSV is an equal employment opportunity employer. Candidates are considered for employment without regard to race, creed, color, national origin, age, sex, religion, ancestry, disability, veteran status, marital status, gender identity, sexual orientation, national origin, or any other characteristic protected by applicable law. If you require special assistance or accommodation, please contact Human Resources at

DSV reserves the right to defer or close a vacancy at any time.