Talent Delivery Manager

* (Hybrid) Must be located in:
Wilton, Connecticut / Portland, Oregon/ Chandler, AZ

join the world’s most equitable and specialized talent company

As a Manager, Talent Delivery, you will be the driving force behind developing and executing recruiting strategies that meet our client’s current and forecasted staffing needs. You will act as a partnership leader, implementing strategies to capture market share while fostering positive, long-term relationships with our clients.

your typical day includes

• Monitoring and assisting account staff in a matrix-based environment to ensure all staffing requirements are met.
• Actively participating in forecasting, budgeting, and business review processes both internally and externally.
• Auditing and verifying the accuracy of invoices, billing accruals, and client reporting.
• Leading team meetings to review SLAs and KPIs, performing root cause analysis if targets are missed, and recommending creative improvements.
• Coaching and mentoring your team, providing the feedback and training necessary to help them reach their professional goals.

• Account Portfolio Management:
  Meeting goals within your portfolio, including budget targets, SLAs, and managing client bill collections.
• Client Relationship Management:
  Partnering with clients to provide innovative solutions and streamline workflows for increased efficiency.
• Compliance & Diversity:
  Monitoring accounts to ensure compliance with EEO/OFCCP and other regulatory processes, while meeting client diversity goals.
• Performance Monitoring:
  Assessing the quality of work delivered by the team and collaborating with Talent Managers to create action plans for improvement.

• Education:
  
  Bachelor’s degree or 5-7+ years of equivalent work experience.
• Experience:
  
  At least 5-7+ years of related recruitment experience & 3+ years of recruitment management experience
• Core
  
  Skills:
  
  Minimum 1 year of experience in project documentation, organizational presentation, and managing competing priorities.
• Leadership:
  Demonstrated experience with the performance review process.
• Tech Savvy:
  Proficiency in Google Workspace (Mail, Calendar, Shared Drives).

• Superior consulting, leadership, and mentoring skills.
• Strong business acumen with a high degree of integrity and a desire to succeed.
• Ability to work independently in a self-directed capacity while thriving in a team environment.
• Experience in researching complex issues and developing actionable recommendations.

• Internal:
  Collaborate with the Talent Manager, Reporting Team, and Director of Client Delivery.
• External:
  Act as the primary point of contact for client stakeholders and manage the account's external business reviews.
• Strategic Mindset:
  Developing long-term business strategies for clients.
• Detail Oriented:
  Continually initiating system and process improvements to ensure quality.
• Relationship Building:
  Ability to gain cooperation among peers, staff, and clients to resolve conflicts.

The base salary range for this position is $80,675 - $120,000.

Pay offered to a successful candidate will be based on several factors including the candidate's education, work experience, work location, specific job duties, certifications, etc. In addition, Randstad offers a comprehensive benefits package, including: medical, prescription, dental, vision, AD&D, and life insurance offerings, short-term disability, and a 401K plan (all benefits are based on eligibility).

Equal Opportunity

Employer:

Race, Color, Religion, Sex, Sexual Orientation, Gender Identity, National Origin, Age, Genetic Information, Disability, Protected Veteran Status, or any other legally protected group status.

At Randstad, we welcome people of all abilities and want to ensure that our hiring and interview process meets the needs of all applicants. If you require a reasonable accommodation to make your application or interview experience a great one, please contact