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Senior Workforce Management & Forecasting Lead
Job in
Chandler, Maricopa County, Arizona, 85249, USA
Listed on 2026-09-08
Listing for:
Jobtailor
Full Time
position Listed on 2026-09-08
Job specializations:
-
Business
Change Management
Job Description & How to Apply Below
Jobtailor in the United States is seeking a senior Workforce Management leader to oversee forecasting, capacity planning, and real-time monitoring in a complex contact-center environment. You will guide teams, partner with internal and external stakeholders, and drive improvements across processes.
The role emphasizes data-driven decision making, risk management, and change leadership, with responsibilities spanning reporting, vendor management, and strategic initiatives that align with business
#J-18808-LjbffrPosition Requirements
10+ Years
work experience
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