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Head of Customer Experience & CX Strategy
Job in
Chandler, Maricopa County, Arizona, 85249, USA
Listed on 2026-09-09
Listing for:
EcoShield Pest Solutions
Full Time
position Listed on 2026-09-09
Job specializations:
-
Business
Client Relationship Management
Job Description & How to Apply Below
Eco Shield Pest Solutions is seeking a Director of Customer Experience to lead a multi-layered CX organization and own service delivery across channels. You will drive performance metrics, collaborate with Workforce Management and Quality teams, and translate company goals into actionable CX strategies.
The role requires 7+ years of leadership in customer service environments, a data-driven mindset, and a strong focus on end-to-end customer journeys. Competitive benefits are offered.
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