Auto Claims Desk Adjuster Hybrid

Overview

An empathetic service professional who skillfully handles claims, using customer centricity and problem‑solving skills to assure customers you are there to guide them through the process.

• Front Lines Liaison – Represent the Liberty brand and deliver on the promise.
• Reliable teammate – Adapt to office or remote settings, varying schedules, and customer needs.
• Customer‑centric claims representative – Exhibit integrity, ensure customers receive what they paid for, and pursue continuous improvement.
• Engaging, outgoing personality and passion for helping customers.
• Critical thinker – Use resources and seek answers in a virtual environment.
• Excellent oral and written communication, decision‑making, and organizational skills.
• Strong typing and multi‑tasking capabilities in a structured paper‑less work environment.
• Strong working knowledge of multiple systems, virtual training experience, and ability to handle and process claims.
• General understanding of overall claim operations and key stakeholders.

• College degree preferred
  , and/or 1 – 3 years of related customer service experience or applicable insurance knowledge.