Senior Living Concierge - Full Time

Full-Time Concierge

Solterra Senior Living at Chandler is currently seeking a Full-Time Concierge to enhance resident services and provide up to date information in a more efficient and timelier manner. Greets residents and visitors, answers the telephone and responds to both routine inquiries and emergencies, relay calls to the proper department and performs a variety of related clerical duties.

Essential Functions:

• Greets residents and provides general assistance to visitors, prospective residents, and families.
• Uses proper telephone etiquette
• Ensures safety of the residents and property by monitoring surveillance cameras, door alarms, life safety systems, building alarms and investigating any unusual activity.
• Maintains visitor sign in/out book, reservation book for guest rooms, and completes maintenance request work orders.
• Completes daily check-in procedure.
• Maintains emergency contact information.
• Receives packages, plants, prescription drugs, etc. and delivers/holds as requested.
• Maintains the sign in/out log for the issuance of community keys, and gate passes.
• Informs supervisor of any resident issues or concerns.
• Maintain coffee and cookie service in the lobby/making cookies daily.
• Makes sure the lobby has fresh flowers and is appropriately appointed.
• Assist other departments with administrative functions.
• Completes all required daily shift tasks as per community established by the ED up to and including rolling over the phones at a consistent time daily.
• Performs other duties as assigned.

Requirements:

• 1+ years of prior experience working in Assisted Living (AL), Memory Care (MC), Senior Living Community is highly preferred!
• Proficiency with maneuvering various computer systems, online platforms, and reporting functions. Working knowledge of Excel, Word, and MS Office is preferred.
• High level of ability in effective and succinct written and oral communication with residents, families, staff, vendors, and the general public.
• High School Diploma or general education degree (GED).

Benefits:
Taking care of our clients and residents starts with taking care of our team. Tarantino is committed to each team member's health, wealth, and overall well-being. We deeply value the contributions of our employees and offer various benefits to ensure that our extraordinary team is taken care of.

• Competitive Pay
• Medical and Rx
• Paid Time Off
• Retirement and 401k
• Short-Term Disability
• Long-Term Disability
• Voluntary Life
• Vision
• Dental