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CX Pro: Multi-Channel Support (Hybrid
Job in
Chandler, Maricopa County, Arizona, 85249, USA
Listed on 2026-08-20
Listing for:
Benepass
Full Time
position Listed on 2026-08-20
Job specializations:
-
Customer Service/HelpDesk
Customer Service Rep, HelpDesk/Support
Job Description & How to Apply Below
Benepass is seeking a Customer Experience Associate in Chandler, AZ, to support members via chat, phone, and email. You will balance speed with quality, resolve inquiries, and collaborate across Product, Ops, Engineering, and Customer Success to improve the customer journey.
The role emphasizes using internal tools and AI to research and resolve questions, while meeting SLAs and productivity metrics in a fast-paced team environment. Hybrid onsite presence required.
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