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Hybrid Escalations Specialist
Job in
Chandler, Maricopa County, Arizona, 85249, USA
Listed on 2026-08-26
Listing for:
TEKsystems
Full Time
position Listed on 2026-08-26
Job specializations:
-
Customer Service/HelpDesk
Customer Service Rep, HelpDesk/Support, Bilingual
Job Description & How to Apply Below
TEKsystems is seeking a contract-to-hire Complaint Support Specialist in Chandler, AZ. The role focuses on customer communications via phone during the complaint resolution process, updating customers on progress, and providing case resolution outcomes.
Team members work from a hybrid setup and will document cases in a web-based tool, while escalation teams manage day-to-day activities. Strong communication, de-escalation skills, and ability to navigate multiple systems are essential.
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