Order Management Specialist

Order Management Specialist
** DIRECT HIRE
*
* Location:

Chandler, AZ

Schedule:

Full-Time | Monday–Friday Pay: $25-28/hour (DOE)

Who We Are:

We are a global supplier and solutions provider supporting customers that operate in highly regulated, critically clean, and controlled environments. Our team partners with large multinational manufacturers across advanced technology, life sciences, and medical sectors, delivering precision, reliability, and exceptional service.

This role offers long-term stability, professional growth, and the opportunity to work with high-profile customers in a fast-paced environment.

What You’ll Do:

Build and maintain strong working relationships with new and existing customers

Handle customer inquiries via phone and email with professionalism and urgency

Process customer requests and purchase orders accurately within internal systems

Ensure a consistently high level of customer service at every touchpoint

Coordinate with internal teams to resolve issues, meet deadlines, and fulfill orders

Perform order entry, order management, stock reporting, and data input across inventory systems

Compile, analyze, and communicate reports to customers as needed

Manage and communicate lead times with customers and internal stakeholders

Partner with warehouse teams on standard, urgent, and special orders, including kitting or assembly

Identify, document, and escalate service, inventory, or process issues when appropriate

Develop a strong understanding of product offerings, applications, and customer environments

Support client-facing colleagues with information and administrative assistance to ensure seamless service delivery

What’s In It for You:

Competitive hourly pay Stable, full-time position

Opportunity to work with global, high-profile customers

Collaborative and professional team environment

Growth and advancement opportunities
80 hours PTO (after 90 days)% Paid Medical for Employee (after 30 days)
Life Insurance STD/LTD
401K program with employer match options

Must-Haves:

Experience in a customer service, account support, or order management role Strong customer-first mindset with a passion for service excellence

Excellent communication, organizational, and administrative skills

Ability to prioritize, multitask, and work efficiently in a fast-paced environment

Proactive, flexible, and solution-oriented approach

Strong time management skills and attention to detail

Proficiency with Microsoft Office (Outlook, Word, Excel, PowerPoint)
Experience using inventory management systems (ERP, WMS, or similar)

Experience with SAP Background working with spare parts, machine parts, automotive parts, or technical products

Experience supporting multinational or regulated-industry customers

Next Steps:

If this sounds like a role where you’d thrive, please respond with your updated resume and/or call Amber at  and we will set up a time to meet!
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