Student Services Analyst - SPF

Student Services Analyst - SPF

Job : 323272

Location: Chandler-Gilbert Comm College

Full/Part Time: Full Time

Regular/Temporary: Regular

$53,050.25 - $68,964.82/annually, DOE

114

Monday - 9am - 6pm

Tuesday - Friday, 8am - 5pm

* Some evenings and weekends may be required

Summer

Hours:

Monday - Thursday, 7am-6pm

12 Months

10 Colleges. Unlimited Opportunities.

The Maricopa County Community College District is one of the largest community college systems in the nation. Home to 10 individually accredited community colleges and 31 satellite locations, we proudly serve students in every corner of the Valley. Each day, our dedicated faculty, staff, and administrators, live out our vision-creating excellence in education for a better world.

We focus on people-not profits.

With 100% acceptance, zero rejections, and affordable tuition, we provide the flexibility and support our students need to succeed in and beyond the classroom. Discover how we're changing college.

We don't just support our community-we help build it.

We are the largest provider of workforce development training in the state. The activities of our colleges and their students support one out of every 28 jobs in Maricopa County. Learn about our economic impact.

We believe our employees are our most valuable asset.

Our 10 colleges and District Office support nearly 10,000 jobs and careers throughout Greater Phoenix.

Join us in making a real difference in the lives of over 140,000 college students each year.

Maricopa County Community College District (MCCCD) is committed to providing a competitive and comprehensive benefits program that supports our employees' and their families' health and well-being. Therefore, the MCCCD benefits support every stage of life and are designed to meet the diverse needs of our community. Explore the wide range of benefits and perks available to eligible employees at MCCCD:

Affordable and Comprehensive Benefits Package:

• Nationwide Medical, Dental, and Vision Coverage
• Paid Time Off:
  Vacation, Sick Leave, and Personal Time
• 20 Paid Observed Holidays
• Company-paid Life Insurance, AD&D, and Short-Term Disability plans, with the option to purchase supplemental coverage
• Arizona State Retirement System (ASRS) Pension
  , including Long Term Disability and Retiree Health Insurance with 100% employer-matching contributions
• Optional Retirement Plans: 403(b), 457(b), Roth 403(b), Roth 457(b)
• Tuition Reimbursement for employees and dependents
• Annual Professional Development Funding
• Flexible Work Schedules

Employee Health & Wellness Programs:

• District-Wide Wellness Program with Workshops and Webinars
• Monthly Health & Wellness Calendar and Newsletter
• Virta Diabetes Reversal Program and Support Groups
• Employee Assistance Program (EAP)
• Sight-On-Site Eye Care Services
• Pre-Retirement Planning Events
• Qualifying Employer for Public Service Loan Forgiveness (potential loan forgiveness for federal Direct Loans after meeting repayment requirements and working full-time for an eligible employer)

**** This is a short-term position with a projected end date of 06/30/2028. Based on funding, position may be extended.

The Student Service Analyst provides leadership and program coordination for the Academic Advising and Career Services department. Acts a content expert in academic advisement and student support for students pursuing a Bachelor Science in Artificial Intelligence and Machine Learning. Works collaboratively with program faculty, Field of Interest advisors, and Student Affairs administrators. The position engages in proactive case management, is responsible for monitoring student progress and completion, and coordinates student resources & referrals as needed.

This position may lead a Field of Interest or other assigned cohort team and monitor team performance, duties, and/or schedules as well as perform problem resolution and program management and evaluation.

45%
- Student Case Management and Academic Advising Provides professional-level, end-to-end academic advising and case management of students for the Bachelor of Science in Artificial Intelligence & Machine Learning program. Supports student learning, persistence, retention, and degree completion through proactive outreach, individualized academic plans, and case management practices. Conducts one-on-one and group advising sessions focused on goal-setting, academic planning, transfer pathways, and student success strategies.

Serves as…