Field Service Engineer II

Job Description

Insight Global is looking for a Field Service Engineer to join a leading equipment manufacturer within the semiconductor industry. This individual will be responsible for working onsite at one of their clients in Chandler, AZ. Acting as the support representative, assisting in any repairs or routine maintenance of their equipment. Each day you will begin by learning from the previous shift what activities were completed and what is still pending completion.

You will also sit down with the clients leadership team to discuss any critical updates and align on priorities for that day. Strong documentation and communication skills is a must for this team as you will be responsible for providing updates to the team directly along with documentation inside of their tool.

• Perform on-site service and repair of semiconductor processing equipment
• Troubleshoot equipment problems
• Maintains records and reports as required
• Coordinates activities with peers, supervisor(s) and customers to minimize equipment downtime and interruptions
• Orders and installs parts
• Responds to emergency service calls as required
• Instructs customer operating technicians on system operation and maintenance
• Perform upgrades and modifications to equipment as needed
• Remain current on equipment/tools through appropriate training, manuals, factory periodicals, and other relevant materials
• Incumbents are responsible for the upkeep, maintenance and security of company property including vehicles, tools, etc.

We are a company committed to creating diverse and inclusive environments where people can bring their full, authentic selves to work every day. We are an equal opportunity/affirmative action employer that believes everyone matters. Qualified candidates will receive consideration for employment regardless of their race, color, ethnicity, religion, sex (including pregnancy), sexual orientation, gender identity and expression, marital status, national origin, ancestry, genetic factors, age, disability, protected veteran status, military or uniformed service member status, or any other status or characteristic protected by applicable laws, regulations, and ordinances.

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• 3 years of experience with maintenance, troubleshooting, or repairing equipment
• Strong knowledge of Mechanical and Electrical systems
• Ability to work overtime on an as needed basis and travel to other sites up to 80% of the time
• Bachelor's Degree in Electrical or Mechanical Engineering
• Experience working with / troubleshooting robotic equipment
• Experience supporting semiconductor equipment

• Avionics Technician
• Load Master
• Electronics Technician