Field Service Engineer II​/Senior Field Service Engineer

Overview

Description:

WORK STYLE DESIGNATION: Customer Onsite

WORK STYLE REQUIREMENT: Customer Onsite - 100%

WORK LOCATION: PHX-CUS (Chandler, AZ)

EXPECTED PAY RANGE: $25.51 - $42.84 per hour

This pay range is for the position's base salary only. This position may be eligible for other compensation including incentive pay and/or allowances. Candidates will receive additional information during the interview and selection process.

• The FSE is responsible for addressing all service-related issues at customer sites and providing training to customers and new field engineers.
• The FSE provides technical guidance to junior field engineers and customers.
• The FSE is responsible for performing system installations at customer sites and completing field service documentation utilized for tracking system reliability and customer billing.

• Associate’s degree in related field preferred or
• Equivalent combination of education and work experience

• Senior Field Service Engineer – Should have 3 to 5+ years experience repairing semiconductor manufacturing equipment (preferably in etch). The candidate should also possess a strong mechanical aptitude.
• Field Service Engineer II – Should have 1 to 3+ years experience repairing semiconductor manufacturing equipment (preferably in etch). The candidate should also possess a strong mechanical aptitude.

• Customer interface and communication skills are necessary for this position.
• The FSE must be able to resolve difficult technical issues and devise long term plans to resolve ongoing service related issues at customer sites.

Equal Opportunity Employer (EOE)

Hitachi High-Tech America, Inc. is an equal opportunity employer. Hitachi High-Tech America, Inc. is committed to equal employment opportunities for qualified applicants without discrimination on the basis of race (including traits historically associated with race, such as natural hairstyle), color, national origin, ancestry, religious creed, age, sex, sexual orientation, gender (including gender expression and gender identity), marital status, domestic partner status, family status, military and veteran status, domestic violence victim status, medical condition (including genetic characteristics), physical or mental disability, pregnancy, or any other legally protected characteristic or status.

If you require reasonable accommodation in completing this application, interviewing, completing any pre-employment testing, or otherwise participating in the employee selection process, please direct your inquiries to

HTA-Accommodation