Senior Systems Engineer

Company Overview

Iridium is an award-winning and innovative satellite communications company with bragging rights to the only network that offers voice and data connectivity anywhere in the world. For over 20 years, Iridium’s unique network and services have supported critical communications needs for individuals, businesses, and the evolving Internet of Things.

At Iridium, we understand the importance of staying connected and the limitations of traditional communications networks. People across the globe, including first responders, humanitarians, global militaries, scientific researchers, and lone workers, as well as ships, aircraft and remote operations all rely on Iridium to stay connected. We take our responsibility for providing these essential communications very seriously and pride ourselves on offering a reliable lifeline when needed.

Likewise, Iridium is committed to providing an exciting and innovative workplace, where employees are challenged to think outside the box and collaborate on new, bold ideas and solutions. Our talented teams are passionate about their work and the impact our company makes around the world. Iridium fosters an empowering and inclusive culture that allows employees to genuinely be their best selves.

We are looking for others who want to join this truly unique company that celebrates our employees and provides the opportunity to truly make a difference in the world.

Iridium is seeking a Senior Systems Engineer to join our Broadcast Services and Network Quality of Service team. As a Senior Systems Engineer, you will focus primarily on Network Quality of Service from an autodialers perspective, evaluating strategies for optimization of service performance, KPI automation, and systems engineering support for Iridium’s portfolio of services. You will also perform system requirements analysis, decomposition and management, functional and performance analysis, system design, system integration, and troubleshooting of network systems, providing significant value to the team.

You will excel in this role if you are a team player, are able to understand large and complex systems, and have a passion for finding software coding and design bugs.

• Monitor the Iridiumautodialersystem to ensure allautodialersarerunning properly and collecting dataand alerting when KPI threshold is reached
• Perform database maintenance as required by the autodialer system
• Autodialer maintenance, including antenna replacement, autodialer resetting, cable replacement/measurement, and dev board diagnostic/replacement
• Generate monthly reports for SLA autodialers, per contractual obligations
• Perform system analysis for special world events
• Perform system analysis on new services and configurations as they relate to effects and impacts on the network
• Document and carry out systems engineering as well as SAFe/Agile processes for various projects
• Work with service owners to define KPI definitions and requirements
• Conduct and document system analysis (functional & performance), interface definition, and trade studies
• Generate metrics and reports for presentation to teams and leadership
• Build strong relationships with stakeholders to understand technical needs, define requirements, and support effective planning and execution of assigned projects
• Utilize critical thinking skills to anticipate the needs of your team in applying new ideas and approaches on design and development projects

• Bachelor’s degree in Engineering or related technical field experience
• 8+ years of relevant systems engineering experience for complex technical projects
• Strong knowledge of system engineering methodologies
• Direct experience in telecommunications, ground networks, electronic products development/manufacturing, or satellites is highly desirable
• Excellent communication skills, with the ability to clearly convey products, deliverables, analyses, and/or issues to groups outside of your team or those who are unfamiliar with the topic
• Have confidence and be able to easily build relationships with leadership and colleagues outside of your team
• Possess an analytical mindset, with…