Relationship Manager II - Business Banking

Position Overview

As a Relationship Manager II within PNC’s Business Banking organization, you will be based in the Greater Phoenix Market. You will coordinate relationship management activities with new and/or existing clients to grow sales, revenue and share of wallet. The role involves acquiring, expanding, and retaining client relationships, managing risk, and leveraging PNC’s full suite of products and services.

• Develop and grow a book of business by identifying and converting sales opportunities.
• Originate, analyze, negotiate, and document credit and non‑credit products and services.
• Assess and mitigate risks—regulatory, reputational, operational, and credit—for moderate to complex client needs.
• Provide insights and ideas based on client financial health to increase engagement and loyalty.
• Build and maintain effective internal and external networks to acquire new clients or expand existing relationships.
• Present PNC’s full range of products and services to clients, leveraging reporting and sales tools.
• Collaborate with internal stakeholders to drive quality and achieve sales goals while maintaining compliance with internal policies and the Enterprise Risk Management Framework.

• Bachelor’s degree in business, finance, or a related field (or equivalent combination of education, experience, and certifications).
• Minimum 5+ years of industry‑relevant experience in business banking or related finance roles.
• Strong knowledge of credit processes, credit products, financial analysis, and client relationship management.
• Demonstrated ability to analyze, evaluate, and mitigate credit and operational risk.
• Excellent communication, decision‑making, and prospecting skills.
• Tech savvy; comfortable using sales tools, reporting platforms, and CRM systems.
• Preferred: experience managing moderate to complex risk portfolios and a proven book of business.

If an accommodation is required to participate in the application process, please contact us via email at with the subject line “accommodation request.” Include your name, the job , and preferred contact method. For telephone assistance, call 877‑968‑7762 and say “Workday.” All information will be kept confidential and used only as needed.

PNC provides equal employment opportunity to qualified persons regardless of race, color, sex, religion, national origin, age, sexual orientation, gender identity, disability, veteran status, or other categories protected by law. This position is subject to the requirements of Section 19 of the Federal Deposit Insurance Act and other applicable federal regulations.

• Medical, prescription drug, dental, and vision coverage
• Life insurance, short and long‑term disability protection
• 401(k) with company match, pension, and stock purchase plans
• Paid time off including holidays, vacation, and parental leave
• Employee assistance and wellness programs
• Educational assistance and career development resources