Relationship Manager - Business Banking

Position Overview

Position Overview At PNC, our people are our greatest differentiator and competitive advantage in the markets we serve. We are all united in delivering the best experience for our customers. We work together each day to foster an inclusive workplace culture where all of our employees feel respected, valued and have an opportunity to contribute to the company’s success. As a Relationship Manager within PNC's Business Banking organization, you will be based in our Greater Phoenix Market.

PNC is an in‑office company that fosters a supportive culture where employees can thrive and achieve balance.

• Handle relationship management activities with new and/or existing clients to grow sales, revenue and market share.
• Acquire, expand and retain client relationships to generate revenue and deepen the share of wallet.
• Originate, conduct financial analysis, negotiate and document credit and non‑credit products and services.
• Manage risk/return and drive quality for new and/or existing clients.
• Identify and mitigate regulatory, reputational, operational and credit risks.
• Provide ideas and insights based on an understanding of clients’ needs and financial well‑being.
• Increase client engagement and loyalty.
• Build an effective network of internal and external relationships, such as community and industry relationships, to acquire new clients or expand existing ones and enhance the client experience.
• Present the full range of PNC’s products and services to clients.
• Leverage reporting and sales tools to proactively identify and convert sales opportunities.
• Analyze, evaluate and mitigate credit risk by utilizing knowledge of credit fundamentals and internal credit policies.

• Bachelor's degree or a comparable combination of education, job‑specific certification(s) and experience (including military service).
• 3+ years of relevant/direct industry experience.
• Preferred certifications are desirable.
• Strong business acumen, client relationship management and customer experience management.
• Excellent financial analysis, decision making, critical thinking and effective communication skills.
• Proficiency in prospecting, selling and leveraging technology.
• Experience with credit processes and products is beneficial.
• Ability to work independently under higher degree of supervision.

• Medical/prescription drug coverage with Health Savings Account feature.
• Dental and vision options.
• Employee and spouse/child life insurance.
• Short and long‑term disability protection.
• 401(k) with PNC match, pension and stock purchase plans.
• Dependent care reimbursement account, back‑up child/elder care, adoption and surrogacy reimbursement.
• Educational assistance, including select fully paid programs.
• Robust wellness program with financial incentives.
• Paid time off including maternity and/or parental leave, holidays, occasional absence days, vacation days based on career level and years of service.

If an accommodation is required to participate in the application process, please contact us via email at  Include “accommodation request” in the subject line and be sure to include your name, the job  your preferred method of contact. All information provided will be kept confidential and used only to the extent required to provide needed reasonable accommodations. At PNC we foster an inclusive and accessible workplace and provide reasonable accommodations to employment applicants and qualified individuals with a disability who need an accommodation to perform the essential functions of their positions.

PNC provides equal employment opportunity to qualified persons regardless of race, color, sex, religion, national origin, age, sexual orientation, gender identity, disability, veteran status, or other categories protected by law. This position is subject to the requirements of Section 19 of the Federal Deposit Insurance Act and, for any registered role, the Secure and Fair Enforcement for Mortgage Licensing Act of 2008 (SAFE Act) and/or the Financial Industry Regulatory Authority (FINRA), which prohibit the hiring of individuals with certain criminal history.