Cash Management & Disbursement Supervisor

Job Description

Join our amazing team and work on‑site in Chandler, soon relocating to Tempe, AZ. The Cash Management Disbursement Supervisor will supervise day‑to‑day work and train cash management associates. Responsibilities include coordinating and processing all incoming invoices for loan level disbursements, stop pay/void requests, payoff disbursements, wire and transfers to vendors, positive pay exceptions, and disbursement reconciliation. You will also assist with applying payments to residential mortgage accounts and perform all duties in accordance with the company’s policies, procedures, and all applicable U.S. state and federal laws and regulations.

The approved Target Pay Range for this position is $77,000 to $87,000.

• Perform management responsibilities in accordance with the organization’s policies and applicable laws, including hiring and training employees; planning, assigning and directing work; monitoring performance, rewarding and disciplining employees; addressing complaints and resolving problems.
• Direct workflow and day‑to‑day operations of the cash management disbursement team to ensure timely and accurate work is performed.
• Coordinate and execute training plans for staff.
• Communicate with appropriate business units regarding research items, disbursement requests, and process improvements.
• Lead internal and/or external audits for the department; report, resolve and address findings.
• Conduct and oversee internal monthly associate audits; report and address findings with the staff.
• Assist staff with questions and research inquiries.
• Assist Management with escalated research issues.
• Provide support for project testing on all Cash Management projects; gather information, conduct testing, and communicate any findings or issues.
• Disburse and oversee the disbursement of checks by the staff in a timely manner to appropriate vendors, following company cash policies.
• Reconcile all disbursements on a daily basis.
• Process and oversee submission of wires and transfers for vendor disbursements.
• Process all stop payment and void requests.
• Monitor exception reports related to cash within the Servicing Division.
• Serve as secondary support for receiving, recording, and compiling all incoming payments and checks.
• Perform other duties as assigned.

• High School diploma or equivalent work experience.
• Five (5) or more years’ experience in cash management and/or disbursement.
• Previous supervisory or team lead experience preferred.
• Strong reasoning ability and organization skills.
• Ability to understand complex problems and collaborate/explore alternative solutions.
• Ability to make decisions that have significant impact on the immediate work unit and monitor impact outside the immediate work unit.
• Ability to organize and communicate thoughts and ideas into understandable terminology.
• Ability to organize and prioritize work schedules of others on short‑term and long‑term basis.
• Ability to add, subtract, multiply, divide and to record, balance, and check results for accuracy.
• Ability to compose letters, outlines, memoranda, and basic reports and/or to orally communicate technical information.
• Ability to express or exchange ideas by means of the spoken word, communicating orally with others accurately, audibly, and quickly.

• Comprehensive healthcare plans for you and your family; plus a discretionary 401(k) match of 50% of the first 4% of pay contributed.
• Access to several fitness, restaurant, retail and other discounts through our employee portal.
• Customized training programs to help you advance your career.
• Employee referral bonuses so you’ll get paid to help Carrington and Vylla grow.
• Educational reimbursement.
• Carrington Charitable Foundation supports community causes; see carringtoncf.org for details.