Medical Records Technician - Critical Access Hospital Willcox, AZ

Overview

Summary:

Functions as a Medical Records Technician including patient registration. As a medical records technician, will be responsible for processing of medical records within the Health Information Management Department. Maintains the Radiology Reports in the proper format and sends to local providers. Provides customer support to all internal and external customers of the department. Performs other duties and special projects as assigned.

Performs Release of Information as requested by patients, providers, insurance companies and other agencies as requested. Maintains compliance with medical staff rules and regulations. Maintains Digital Patient Records (DPR) and scanning and other duties as assigned. This position may be asked to work at other NCCH-designated work location or sites as needed.

As Registration Clerk, provide a smooth patient flow process by answering phones, scheduling patient appointments, providing registration of patient and insurance information, obtaining required signatures following established processes, procedures and standards. Technician verifies insurance coverage, validates referrals and authorizations, collects patient liability and provides financial guidance to patients to maximize medical services reimbursement efforts.

Supervision Received: Works under the direct supervision of the Director of Healthcare Support Services or designated administrator.

Reasonable Accommodations / Job Performance: To perform this job successfully, an individual must be able to perform each essential function and the physical demands satisfactorily. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

• Medical Records Technician responsibilities: processing of medical records within the Health Information Management Department; maintains Radiology Reports in the proper format and sends to local providers; provides customer support to internal and external customers; performs Release of Information as requested by patients, providers, insurance companies and other agencies; maintains Digital Patient Records (DPR) and scanning; ensures compliance with medical staff rules and regulations;
  
  may work at other NCCH-designated locations as needed.
• Registration Clerk responsibilities: facilitate smooth patient flow by answering phones, scheduling appointments, registering patient and insurance information, obtaining required signatures; verify insurance coverage, validate referrals and authorizations, collect patient liability, and provide financial guidance to maximize reimbursement.

• High school diploma or equivalent.
• One year of experience in a medical record setting preferred.
• Experience working with computers.

• Customer service skills and excellent written and verbal communication.
• Knowledge of medical terminology, anatomy and physiology, clinical disease processes, and pharmacology (preferred).

None Required

Interviews will take place after resumes have been screened for minimum requirements. Please note that this position is not restricted solely to the responsibilities listed above and that the job scope and responsibilities are subject to change.