Per Diem Patient Access Registration

2,000 SIGN ON BONUS FOR EXTERNAL APPLICANTSOptum is a global organization that delivers care, aided by technology, to help millions of people live healthier lives. The work you do with our team will directly improve health outcomes by connecting people with the care, pharmacy benefits, data and resources they need to feel their best. Here, you will find a culture guided by inclusion, talented peers, comprehensive benefits and career development opportunities.

Come make an impact on the communities we serve as you help us advance health optimization on a global scale. Join us to start Caring. Connecting. Growing together.
We are seeking an energetic candidate for our Outpatient Access Registration Department. The perfect candidate will facilitate the patient admission flow, including patient identification, accurate demographics, insurance authorization, notification and verification of insurance e - benefits to obtain accurate and prompt reimbursement. Additional duties include providing information and answering questions about payment assistance, collecting co-payments, patient liabilities, compliance with HIPAA, and entering all necessary information into the hospital computer system.

As Per Diem Patient Access Representative, we are often the first point of contact for our patients and their families. As such we value representing an important first impression. Our professionalism, expertise and dedication help ensure that our patients receive the quality of care they need. We are diligent in obtaining complete and accurate insurance and demographic information in a timely manner, this enables us to provide high quality, compassionate health care service to all who need them, regardless of their ability to pay.

This position is Per Diem and will work on an as needed basis. Employees are required to have flexibility to work any of our 8-hour shift schedules during our normal business hours. We are located at 1955 W FRYE RD Chandler, AZ.

Primary Responsibilities:

Communicate directly with patients and / or families either in person or on the phone to complete the registration process by collecting patient demographics, health information, and verifying insurance eligibility / benefits

Respond to patient and caregivers' inquiries always in a compassionate and respectful manner

Obtain Benefits and Insurance verification Point of Service Cash Collection, Co
- Pays, Deductibles and Coinsurance Accurate Computer Data Entry Scan documents

Organize and schedule patient services and appointments for referrals

Register and Pre
- Register Patients for Emergency, Elective and Scheduled Cases Work with various systems including Patient Registration and Electronic Medical Record Generate, review and analyze patient data reports and follow up on issues and inconsistencies as necessary

You'll be rewarded and recognized for your performance in an environment that will challenge you and give you clear directions on what it takes to succeed in your role as well as provide development for other roles you may be interested in.

Required Qualifications:

High School Diploma/GED 1+ years of experience in a Hospital Patient Registration Department, Physician's office or any medical setting1+ years of customer service experience1+ years of experience with insurance policies and procedures Ability to work Tuesday & Wednesday from 8:00am - 4:30pm

Preferred Qualifications:

Experience submitting authorization requests and / or processing referrals

Previous experience in collecting patient copays, deductibles, etc.

Previous working experience with Google products

Working knowledge of facility pricing structure and cost estimates

Knowledge of ICD9 (10) and CPT terminology

Understanding of medical terminology

Bilingual fluency with…