Guest Service Attendant

Wickenburg Ranch Golf & Social Club is excited to announce the exceptional career opportunity of Guest Services Attendant. Qualified candidates will thrive in a hospitality environment and be highly focused on providing superior service to the clubs managed by Troon. This vital role will serve as a direct report to the Head Professional. Key Responsibilities of the Guest Services Attendant:

• Assists with the overall upkeep of the clubhouse, cart storage area and parking lot.
• Assists in the setup and execution of golf tournaments and outings.
• Provides sincere and courteous service to all guests with items such as bag handling and club cleaning.
• Maintains the cart staging area in a neat and orderly fashion, including the podium and bag drop area.
• Maintains the cart storage area and cart wash down area in a neat, clean and orderly condition.
• Prepares golf carts for play following the standards of Troon Golf.
• Assists in educating players regarding course policy, current cart policy, speed of play and so forth.
• Assists players by changing their golf spikes, if needed.
• Performs range maintenance such as presenting practice facility with practice balls, bag stands, den caddies and/or ball pyramids, and maintains ball inventory over the course of the day.
• Directs start of play when necessary.
• Maintains accurate records of golfers renting clubs.
• Services the customer who is renting golf clubs and cleans rental clubs upon return.
• Assists with food and beverage activities.
• Cleans golfers' clubs upon completion of play.
• Provides exceptional service while exceeding all member & guest expectations.
• Welcome members and guests upon arrival and assist with valet and/or retrieving golf bags/related items.
• Prepare golf cart fleet to a high standard of cleanliness following the standards of Troon Golf & Blackstone Country Club.
• Performs practice facility duties such as setting up, breaking down, maintaining general presentation, cleaning clubs & attending to all member/guest needs.
• Maintain a clean & organized work area at all times.
• Incorporates safe work practices in job performance.
• Performs other duties as required.

Minimum Qualifications of the Guest Services Attendant:

• One month related experience or training.
• Ideal candidate should be career focused within the golf industry.
• Future PGA Class A and Associates preferred.
• Minimum 1 year experience at a private golf club of similar size with similar service expectations.
• Hospitality or service industry experience required.

Other

Qualifications:

• Regular and reliable attendance.

Equal Opportunity Employer
This employer is required to notify all applicants of their rights pursuant to federal employment laws. For further information, please review the Know Your Rights notice from the Department of Labor.