Night Audit​/Overnight Security

Job Location:

Arizona - Chandler, AZ 85224

Position Type:
Full‑Time / Part‑Time

MUST BE ABLE TO WORK OVERNIGHT 11PM-7AM. MUST BE ABLE TO WORK WEEKENDS.

2 NIGHT AUDIT SHIFTS AND 2 OVERNIGHT SECURITY SHIFTS PER WEEK.

• Balance and audit room revenue, food and beverage revenue, and all related reports for daily accuracy.
• Prepare various audit worksheets and the Daily Flash Reports.
• Assume responsibilities of Manager on Duty from midnight until the morning shift arrives.
• Log guest complaints into the Front Desk Communication or Log Book.
• Register guests into the hotel and check guests out.
• Balance and audit all room and tax charges, cashier reports, and guest and house accounts.
• Complete and transmit daily management and accounting reports, including customer tracking, market segmentation, and food and beverage revenue reports.
• Communicate with other hotel departments to resolve accounting discrepancies and request or provide information.
• Perform Guest Service Representative functions, including booking reservations, answering calls, and notifying guests of messages.
• Facilitate proper security of department keys and respond promptly to guest requests in a friendly manner.
• Handle confidential information with a high degree of integrity.
• Make daily deposits as applicable.
• Verify room charges and rates; ensure the register has appropriate starting cash.
• Manage daily paperwork, including occupancy reports, guest lists, cash drawer summaries, balance sheets, account summaries, history files, and housekeeping reports.
• Submit reports to the corporate office as appropriate.
• Monitor room availability and block rooms to handle guest requests.
• Perform and document security walks on a regular basis.
• Have thorough knowledge of emergency procedures and their implementation.
• Prepare continental breakfast on time and replenish breakfast items as needed.
• Perform duties of a Guest Service Agent, including laundry functions as directed.
• Make management decisions in the manager's absence as required.
• Provide a professional image at all times through appearance and dress.
• Follow company policies and procedures.
• Other duties as assigned by supervisor or management.