Product Consultant - Chandler, AZ - On Site

Job Summary

Prism

HR creates exceptional software and services, empowering human resource outsourcing service providers such as Professional Employer Organizations (PEOs), Administrative Service Organizations (ASOs), and Staffing Companies, to deliver world-class HR, Benefits and Payroll, to small and medium-sized businesses.

The position of Product Consultant, as part of the Prism

HR Professional Services Team, is responsible for implementing new customers and consulting existing customers on software/industry Best Practices for the Prism

HR core platform.

Prism

HR Consultants independently lead customers through successful implementations and projects by providing industry expertise and product best practice guidance. Knowledge of PEO/ASO/Staffing, Benefits/Payroll and Technical background is crucial.

• Own the customer relationship to understand their business requirements and provide best practice guidance to customers as how-to best implement Prism
  
  HR solutions from both a technical and industry perspective
• Documentation of requirements using cases in functional design documents - understanding Statements of Work describing project scope, assumptions, deliverables and estimated hours/schedule for project
• Responsible for maintaining all documentation and detailed notes related to the customer project, Communicating proactively and regularly with management regarding project status
• Independently manage multiple projects to ensure all deliverables meet established quality standards and Customer expectations
• Work with a cross functional team to develop and implement robust solutions in an Agile environment
• Design and execute complex merges and customer processes
• Deliver presentations (remotely and in person) to customers at Prism
  
  HR and industry events

• 5 years’ experience PEO/ASO/Staffing, Payroll and Implementation software
• Ability to work independently and understand and solve complex problems
• Excellent verbal/written communication skills, strong presentation skills
• Ability to prioritize and handle multiple tasks and projects in a fast-paced environment
• Experience defining and documenting workflows and processes
• Strong technical inclination, and a desire to learn continuously

Prism

HR is a fast-paced SaaS company which provides customers with a cloud-based payroll process software application. Prism

HR also provides professional services including system implementation consulting, custom configurations, and training. Lastly, via the Company’s Marketplace platform customers and end users access other human resources and employee benefits applications from Prism

HR’s Marketplace Partners.

We have transformed our company into an inclusive environment where individuals are valued for their talents and empowered to reach their fullest potential. At Prism

HR, we strive to continually lead with our values and beliefs that enable our employees to develop their potential, bring their full self to work, and engage in a world of inclusion.

Ensuring an inclusive environment for our employees is an integral part of the Prism

HR culture. We aren't just checking a box, we are truly committed to creating a workplace that celebrates the diversity of our employees and fosters a sense of belonging for everyone. This is essential to our success. We are dedicated to building a diverse, inclusive, and authentic workplace, so if you’re excited about our roles but your past experience doesn't align perfectly with every qualification in the job description, we encourage you to apply anyway.

You may be just the right candidate for these open roles or other open roles. We particularly encourage applicants from traditionally under-represented groups as we seek to increase the diversity of our workforce and provide fair opportunities for all.

As a proud Equal Opportunity and Affimative Action Employer, Prism

HR encourages talent from all backgrounds to join our team. Employment decisions are based on an individual’s qualifications as they relate to the job under consideration. The Company’s policy prohibits unlawful discrimination based on sex (which…