Level 3 - Change Management Consultant SADA

Requisition Number: 103786

Location: The role will be a hybrid position located in Arizona.

• 14,000+ engaged teammates globally
• $9.2 billion in revenue
• Received 35+ industry and partner awards in the past year
• $1.4M+ total charitable contributions in 2023 by Insight globally

Now is the time to bring your expertise to Insight. We are not just a tech company; we are a people‑first company. We believe that by unlocking the power of people and technology, we can accelerate transformation and achieve extraordinary results. As a Fortune 500 Solutions Integrator with deep expertise in cloud, data, AI, cybersecurity, and intelligent edge, we guide organisations through complex digital decisions.

Insight’s Google Solution Line Change Management team is seeking a highly motivated and experienced Change Management Training Specialist to lead the design, development, and execution of the training and enablement workstream for client change management projects. This role requires a specialist to translate complex technical and process changes into clear, concise, and engaging learning experiences, ensuring successful adoption of solutions, particularly those involving Enterprise AI and Google's AI toolset.

The specialist will be a key contributor to the overall project success by managing the full training lifecycle from needs assessment through delivery and evaluation.

• Lead Training Strategy:
  Design and manage the end‑to‑end training and enablement strategy for assigned Change Management projects, ensuring alignment with client objectives and project timelines.
• Develop Training Content:
  Independently develop and update world‑class, engaging training materials (e.g., presentations, curriculum outlines, job aids, short instructional videos, and digital learning modules) for technical and non‑technical audiences.
• Apply Adult Learning Expertise:
  Ensure all materials and delivery methods adhere to modern adult learning best practices, driving high engagement and knowledge retention among end‑users.
• Stakeholder
  
  Collaboration:
  
  Serve as the primary training Subject Matter Expert (SME), collaborating directly with technical teams, project managers, and client stakeholders to gather requirements and simplify complex technical concepts into accessible training content.

• Bachelor’s degree in Education, Instructional Design, Organizational Development, Communications, or a related field.
• 3–5 years of proven experience in instructional design, curriculum development, and training delivery, preferably within a technology consulting environment or large enterprise setting.
• Expert‑level understanding and application of adult learning principles and modern training methodologies.
• Proven ability to manage the full training lifecycle for complex projects, including needs analysis, design, development, implementation, and evaluation.
• Demonstrated experience with Generative AI and Large Language Models (LLMs), with direct experience in creating training content for tools like Google Gemini Enterprise or similar AI platforms.

We’re legendary for taking care of you, your family, and to help you engage with your local community. But what really sets us apart are our core values of Hunger, Heart, and Harmony, which guide everything we do, from building relationships with teammates, partners, and clients to making a positive impact in our communities.

Insight is an equal opportunity employer, and all qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, disability status, protected veteran status, sexual orientation or any other characteristic protected by law. When you apply, please tell us the pronouns you use and any reasonable adjustments you may need during the interview process. At Insight, we celebrate diversity of skills and experience so even if you don’t feel like your skills are a perfect match - we still want to hear from you!

Insight does not accept unsolicited resumes from recruiters or employment agencies. Unsolicited resumes will be treated as direct applications from the candidate, and recruiters or agencies who submit candidates for this position without a prior, written vendor agreement will not be eligible for any form of compensation, even if the candidate is hired.

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