Apptio Developer

Job Description

• Part of a dynamic team standing up the Enterprise Demand Management capability in Apptio, including end-to-end workflow, governance model, and adoption across Lines of Business
• Owns requirements discovery and translation into solution design: facilitates workshops, documents user stories/acceptance criteria, and aligns intake standards, routing logic, stage-gates, and decision rights (LOB/APSE/CTI)
• Builds and configures the Apptio demand intake and routing solution, including forms, workflow steps, validation rules, status models, approvals, notifications, and exception/escalation paths
• Implements governance controls that enforce demand quality at the point of submission (mandatory fields, data standards, completeness checks), reducing rework and increasing downstream trust in reporting
• Develops reporting and KPI insights to support operational governance and leadership visibility (volume, cycle time, aging, stage conversion, exception rates, and compliance to entry criteria)
• Partners with process owners, Finance/Fin Ops, Architecture, Operations, and platform teams to ensure the demand solution is aligned to enterprise policy, portfolio priorities, and execution realities
• Designs and supports data mapping and integration needs to enable traceable demand records and consistent taxonomy (products/services, hierarchies, units of measure, cost objects) where required
• Executes controlled SDLC delivery: supports backlog grooming, sprint execution, testing strategy, release management, deployment readiness, and hypercare stabilization
• Drives UAT readiness and cutover execution to meet time-fenced milestones aligned to Remedy retirement; proactively manages dependencies, defects, and environment readiness to avoid missed go-live windows
• Maintains strong documentation discipline: requirements, configuration/design decisions, test cases, runbooks, and governance playbooks to enable sustainment and audit-ready traceability
• Serves as a seasoned technical resource and individual contributor; provides hands-on build capability while influencing stakeholders to make timely decisions and adopt standard intake behaviors
• Will not have direct reports but will influence and/or direct activities across cross-functional teams to deliver governance outcomes and platform implementation success
• Continuously identifies opportunities to reduce offline/manual intake methods, standardize demand intake patterns, and improve data quality and process efficiency through automation and controls
• Incorporates multiple AI channels into standard practice to accelerate requirements synthesis, improve test coverage, enhance documentation quality, and increase consistency across deliverables

We are a company committed to creating diverse and inclusive environments where people can bring their full, authentic selves to work every day. We are an equal opportunity/affirmative action employer that believes everyone matters. Qualified candidates will receive consideration for employment regardless of their race, color, ethnicity, religion, sex (including pregnancy), sexual orientation, gender identity and expression, marital status, national origin, ancestry, genetic factors, age, disability, protected veteran status, military or uniformed service member status, or any other status or characteristic protected by applicable laws, regulations, and ordinances.

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5+ years of experience in enterprise platform development/configuration and/or technology process automation (e.g., TBM/Apptio, PPM, ITSM, workflow platforms)

Demonstrated experience delivering workflow-based enterprise solutions with integrations, reporting, and controlled SDLC practices

Working knowledge of data modeling, integrations (API/ETL), and reporting/analytics in enterprise environments

Experience operating in Agile delivery with strong documentation, testing discipline, and stakeholder management

Experience with Apptio (TBM Studio / Apptio One / related modules) or similar financial/operational management platforms

Familiarity with Demand Management, PPM, ITIL intake, and governance/tollgate models

Experience integrating with Service Now / Remedy / financial systems / data warehouses

Desired Qualifications intuitive intake forms, field behaviors, and user-facing workflow screens within Apptio

Strong data skills: data quality checks, reconciliation/variance analysis, and control-oriented documentation/runbooks

Experience implementing validation rules/guardrails to improve intake consistency and downstream trust

Familiarity with integration patterns for Apptio data movement (scheduled loads, connectors, API-based uploads/downloads)

Ability to troubleshoot build/performance issues and support…