Restoral Services Analyst

Job Details

Posted: 18 May 2026

Location:

Chandler, AZ

Reference: 1004476

The Restoral Services Governance Analyst will manage one of more governance routines, including scheduling, material development, meeting facilitation, capturing meeting minutes and action items as well as leveraging governance routines to identify and escape risks. These routines will be initially aligned to the objectives of the Data Backup Testing Oversight MRA.

The role involves heavy engagement with application and infrastructure SMEs and risk teams, so strong communication and documentation skills are required.

Additional responsibilities will include updating and maintaining scorecards dashboards to ensure the Data Backup Testing and Governance MRA program and restoral commitments are effectively tracked and reported. These scorecards and dashboards will be used to demonstrate progress in remediating risks identified in the MRA as well as ensuring that stakeholders across Global Technology are meeting their commitments and adhering to requirements.

• Own and execute day-to-day governance activities for the application data backup standard, ensuring consistent interpretation and application across the portfolio.
• Maintain a structured process for evaluating application backup configurations against policy requirements (e.g., backup frequency, retention, restore testing, encryption).
• Identify systemic policy gaps and partner with platform, infrastructure, and application teams to define actionable remediation paths.
• Coordinate routines to support delivery of commitments (e.g., kick-offs, status reviews, stakeholder meetings, change controls, and tollgates, etc.).
• Provide status updates for the deliverables to stakeholders and leadership pertaining to delivery, risks, issues, and schedule.

• Create, triage, and manage JIRA tickets to track:
  Gap identification.
• Required remediation actions.
• Evidence collection.
• Validation and closure.
• Ensure tickets contain clear acceptance criteria, owners, due dates, and evidence requirements.
• Produce accurate status dashboards and backlog health reporting using JIRA filters, boards, and reporting features.
• Drive timely closure through follow-ups, escalation paths, and dependency management.

• Hosting and Data Center Services Backup as a Service (BaaS)
• Application and Database Services (Database and AD)
• Enterprise Data Trans and Teradata ECO (Teradata)
• Enterprise Employee Technology / Productivity and Mobility (Exchange)
• Mainframe Services (Mainframe)
• Application Production Services Engineering (HP Nonstop and iSeries)

• Experience with technical recovery and/or technical Business Continuity Planning.
• Demonstrated experience driving work through JIRA (ticket creation, workflow management, reporting/dashboards).
• Strong analytical skills and logical thinking.
• Attentive to details.
• Strong interpersonal and communication skills, both written and verbal.
• Experience creating materials appropriate for senior executive level audiences.
• Ability to collaborate and build partnerships across different teams.
• Ability to work under pressure and meet competing requirements.
• Ability to define governance playbooks, control testing procedures, and evidence standards.
• Prior experience in risk management and conducting risk assessments.
• Prior experience working on audit and regulatory issues.

Dexian is an Equal Opportunity Employer that recruits and hires qualified candidates without regard to race, religion, sex, sexual orientation, gender identity, age, national origin, ancestry, citizenship, disability, or veteran status.