Technical Instructor; ECI
Listed on 2026-05-22
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IT/Tech
Technical Support, IT Support
Company Overview
KLA is a global leader in diversified electronics for the semiconductor manufacturing ecosystem. Virtually every electronic device in the world is produced using our technologies. No laptop, smartphone, wearable device, voice‑controlled gadget, flexible screen, VR device or smart car would have made it into your hands without us. KLA invents systems and solutions for the manufacturing of wafers and reticles, integrated circuits, packaging, printed circuit boards and flat panel displays.
The innovative ideas and devices that are advancing humanity all begin with inspiration, research and development. KLA focuses more than average on innovation and we invest 15% of sales back into R&D. Our expert teams of physicists, engineers, data scientists and problem‑solvers work together with the world’s leading technology providers to accelerate the delivery of tomorrow’s electronic devices. Life here is exciting and our teams thrive on tackling really hard problems.
There is never a dull moment with us.
The KLA Services team headquartered in Milpitas, CA is our service organization that consists of Service Sales and Marketing, Spares Supply Chain management, Field Operations, Engineering, Product Training, and Technical Support. The KLA Services organization partners with our field teams and customers in all business sectors to maintain the high performance and productivity of our products through a flexible portfolio of services.
Our comprehensive services include: proactive management of tools to identify and improve performance; expertise in optics, image processing and motion control with worldwide service engineers, 24/7 technical support teams and knowledge management systems; and an extensive parts network to ensure worldwide availability of parts.
Preferred Qualifications
KLA is looking for a highly skilled Technical Trainer to join our team and play a key role in supporting training across ECI products. This role offers a unique opportunity to combine deep technical expertise with the ability to develop and deliver impactful training that enables global field teams to succeed.
As a Technical Trainer, you will collaborate closely with senior instructors, engineering teams, and field support partners to build your expertise on advanced semiconductor tools. You’ll take ownership of developing training programs, creating engaging learning content, and delivering high‑quality training to field service engineers and customers worldwide.
What You’ll Do- Develop and deliver technical training on installation, maintenance, troubleshooting, and repair of advanced tools
- Partner with engineering, manufacturing, and field teams to build deep product expertise
- Create and continuously improve training materials, including presentations, videos, and digital learning modules
- Lead training projects, including planning, stakeholder alignment, and progress tracking
- Translate complex technical documentation into clear, structured, and engaging training content
- Support hands‑on activities such as tool builds, installs, upgrades, and field support to stay current on product changes
- Review and validate service procedures and drive improvements to documentation
- Leverage modern tools such as virtual learning, simulations, and AR to enhance training delivery
- Strong ability to translate complex technical concepts into clear, organized training materials
- Comfortable working independently and driving projects forward with minimal direction
- Strong collaboration skills and ability to work across global, cross‑functional teams
- Excellent organizational skills with the ability to manage multiple priorities and deliverables
- Analytical thinker with strong problem‑solving capabilities
- High attention to detail combined with the ability to see the bigger picture
- Strong communication skills, both written and verbal, with a global audience
- Experience with ECI or similar semiconductor equipment
- Background in installation, service, manufacturing, or technical support on complex tools
- Prior experience delivering training or mentoring engineers (formal or…
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