Bluecoat Engineer - Fulltime

Overview

Position:
Web Proxy and Content Filtering Service Request Engineer

Location:

Chandler, AZ (Hybrid)

• 3-5 years of experience directly managing Web Content Filtering/Proxy infrastructure in forward and reverse proxy configurations.
• At least 5 years of experience directly managing Network Security infrastructure and technologies such as firewalls, content inspection, malware inspection or similar
• Advanced experience managing, configuring and troubleshooting Radware, Alteon and Fire Eye content inspection technologies
• Excellent customer facing communication skills in English, customer support and knowledge of ITIL best practices
• Knowledge of authentication protocols such as Kerberos, LDAP, IWA, IWA-direct, SSO, Active Directory.

• 6-8 years of continuous expertise in Network Operations, Information Security, Cyber Security or similar Network Security fields providing Request, Incident, Change and Problem Management support
• Experience with Bluecoat Management Center, Bluecoat Proxy
  
  SG, BCAAA is a plus
• Experience with McAfee Web Gateway, McAfee DLP is a plus
• Experience with F5 SSLO is a plus
• Experience with Netskope is a plus
• Strong analytical, troubleshooting and problem-solving skills and ability to collaborate with other technical areas to define complex configuration designs
• ITIL certification preferred
• At least one professional level certification in Web Content filtering technologies, Network Security or Networks such as CCNA Security, CCNP, BCCPA, BCCPP, CISSP, CCSP, CEH, is desirable.