Client Onboarding; Merchant Services

Position: Client Onboarding (Merchant Services)
$35.28 - $39.75

Outstanding long-term contract opportunity! A well-known Financial Services Company is looking for a Merchant Services & Client Onboarding Specialist in Chandler, AZ

Work with the brightest minds at one of the largest financial institutions in the world. This is long-term contract opportunity that includes a competitive benefit package! Our client has been around for over 150 years and is continuously innovating in today's digital age. If you want to work for a company that is not only a household name, but also truly cares about satisfying customers' financial needs and helping people succeed financially, apply today.

Contract Duration: 12 Months+ to contract to hire.

** Must haves:*
* + Direct  
** merchant services / merchant acquiring / payments implementation experience*
* + Hands-on exposure to  
** onboarding or enabling payment products**  (not purely back-office or advisory)

+ Strong  
** client-facing experience**  (this is critical vs. technical-only roles)

+ Proven ability to manage  
** multi-stakeholder environments (clients + internal teams + vendors)*
* + Ability to work under tight deadlines in a fast-paced environment.

+ Proficiency in Microsoft Office (Excel, Word, Outlook); experience with account boarding systems a plus.

** Ideal experiences:*
* + "Merchant onboarding," "merchant acquiring," "payment enablement," "card processing"

+ Implementation of  
** gateways, ACH, card payments, invoicing systems*
* +

Experience with  
** FIS and/or Cyber Source**  (3rd party WF tools only)

+ Project-based work involving  
** client integration or onboarding timelines*
* + High-volume client environments (enterprise or mid-market merchants)

*
* Soft skills:

*
* + Strong communicator who can run  
** client calls confidently*
* + Comfortable escalating issues and coordinating across teams

+ Organized, structured, and dependable (prior contractor failure tied to time management)

+ Ability to translate technical/payment concepts to non-technical stakeholders

+ High degree of professionalism with strong communication skills

+ Detail-oriented with excellent problem-solving and process improvement skills.

** What You Will Be Doing*
* o Set up merchant payment gateways & invoicing solutions

o Manage client relationships (internal + external)

o Escalate issues when needed

o Project & operations management

o Work closely with internal teams:
Treasury, Sales, Product