More jobs:
IT Systems & Support Specialist
Job in
Chandler, Maricopa County, Arizona, 85249, USA
Listed on 2026-06-17
Listing for:
Spectrum Healthcare
Full Time
position Listed on 2026-06-17
Job specializations:
-
IT/Tech
IT Support
Job Description & How to Apply Below
Be the backbone of the technology that powers patient care.
At Spectrum Healthcare Group, we're looking for an IT Systems & Support Specialist who is comfortable jumping between helpdesk support, EHR administration, and data work - sometimes all in the same day. This is a hands‑on role for someone who takes ownership, communicates clearly, and genuinely wants to support the staff helping our communities thrive.
What You'll Do- Provide day‑to‑day support for hardware, software, and Microsoft 365 (user accounts, password resets, email, Teams)
- Support and administer our Electronic Health Record system (Next Gen Enterprise preferred)
- Train new and existing staff on EHR workflows and technology tools
- Image, deploy, and configure laptops and desktops
- Troubleshoot common software and hardware issues across multiple locations
- Monitor SQL Server jobs and perform basic query work to support operations
- Assist with reporting and data tasks using tools like Hex, Power BI, or Excel
- Document issues, resolutions, and procedures to keep the team informed
- 3+ years of experience supporting an EHR system in a clinical environment (Next Gen Enterprise, Epic, eClinical
Works, or similar) - Experience training end users on clinical or business software
- Proficiency with Microsoft 365 administration and troubleshooting
- Ability to image and configure laptops and desktops independently
- Strong communication skills across clinical, administrative, and leadership audiences
- Next Gen Enterprise experience (administration, template support, or configuration)
- Ability to run SQL queries, restart failed SQL Server jobs, and interpret basic results
- Familiarity with data analytics tools (Hex, Power BI, Tableau, or similar)
- Excel proficiency including VLOOKUPs and pivot tables
- Experience in a behavioral health or outpatient clinical setting
- Ability to sit for extended periods and work on a computer
- Must be able to work on‑site; travel between SHG locations may be required (Prescott, Cottonwood, Phoenix, Tucson areas)
- Ability to obtain a Level 1 Fingerprint Clearance Card
- Meaningful work that directly supports the people caring for our community
- Small, collaborative IT team with broad scope and real ownership
- Opportunities to grow across EHR, infrastructure, and analytics
- Mission‑driven organization focused on whole‑person behavioral health care
To View & Apply for jobs on this site that accept applications from your location or country, tap the button below to make a Search.
(If this job is in fact in your jurisdiction, then you may be using a Proxy or VPN to access this site, and to progress further, you should change your connectivity to another mobile device or PC).
(If this job is in fact in your jurisdiction, then you may be using a Proxy or VPN to access this site, and to progress further, you should change your connectivity to another mobile device or PC).
Search for further Jobs Here:
×