Mainframe Developer
Job in
Chandler, Maricopa County, Arizona, 85249, USA
Listed on 2026-06-17
Listing for:
Themesoft Inc
Full Time
position Listed on 2026-06-17
Job specializations:
-
IT/Tech
Job Description & How to Apply Below
Job Description
Position will be working in the Mainframe platform support group.
Candidate must have Mainframe application support experience.
Client is seeking three identical Senior Specialty Systems Operations Engineers to join a Mainframe Production Support team supporting critical applications in a highly specialized, non-standard environment.
This role requires strong hands‑on mainframe application support experience and the ability to work in a follow‑the‑sun model alongside offshore team.
Key Responsibilities- Provide Level 2/3 production support for Automated Credit, Rewards, and Credit Card Hub applications
- Monitor production systems and ensure system stability and uptime
- Analyze and troubleshoot failed mainframe jobs (JCL)
- Perform root cause analysis and support ad hoc job executions
- Partner with Production Control to restart and recover failed jobs
- Respond to business user requests and application team needs
- Maintain and update incident tracking (Service Now, JIRA, Confluence)
- Monitor and respond to application group mailboxes
- Document incidents, resolutions, and create JIRA stories for follow‑up
- Strong experience in Mainframe Production Support (application support required)
- JCL, COBOL, CICS, DB2, CA7, IDCAMS, Mainview
- Experience with ticketing and documentation tools (Service Now, JIRA, Confluence or similar)
- Ability to work in a high‑volume, production‑critical environment
- Team is primarily based in Chandler, AZ (preferred location)
- Candidates should be adaptable, proactive, and comfortable in a specialized/mainframe‑heavy environment
- This is not a typical platform support role—requires a niche skillset
- 5 plus years of Systems Engineering or Technology Architecture experience, or equivalent demonstrated through one or a combination of the following: work or consulting experience, training, military experience, education.
- Location:
Chandler, AZ (preferred) | Des Moines, IA (secondary) - Schedule:
Flexible 8‑hour shift within 6:00 AM to 6:00 PM PST
- Total team: 3 US + 7 India resources (6 US with these hires)
- India team provides overnight coverage, handing off every 12 hours
- US team supports daytime production operations (6:00 AM to 6:00 PM PST)
- Daily coordination with offshore counterparts is required
- Standard 8‑hour shift, flexible on start times
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