More jobs:
Senior Specialty Systems Operations Engineers
Job in
Chandler, Maricopa County, Arizona, 85249, USA
Listed on 2026-06-18
Listing for:
Wells Fargo
Full Time
position Listed on 2026-06-18
Job specializations:
-
IT/Tech
IT Support
Job Description & How to Apply Below
Title:
Senior Specialty Systems Operations Engineers
Location:
Chandler, AZ
Alternative
Location:
Des Moines, IA
Duration: 18 months
Work Engagement: W2
Work Schedule:
Hybrid 3 days in office/2 days remote
Benefits on offer for this contract position:
Health Insurance, Life insurance, 401K and Voluntary Benefits
Summary:
In this contingent resource assignment, you may:
Consult on complex initiatives with broad impact and large-scale planning for Systems Operations Engineering. Review and analyze complex multi-faceted, larger scale or longer-term Systems Operations Engineering challenges that require in-depth evaluation of multiple factors including intangibles or unprecedented factors. Contribute to the resolution of complex and multi-faceted situations requiring solid understanding of the function, policies, procedures, and compliance requirements that meet deliverables.
Strategically collaborate and consult with client personnel.
Required Qualifications:
Systems Engineering or Technology Architecture experience, or equivalent demonstrated through one or a combination of the following: work or consulting experience, training, military experience, education.
Key Responsibilities:
* Provide Level 2/3 production support for Automated Credit, Rewards, and Credit Card Hub applications
* Monitor production systems and ensure system stability and uptime
* Analyze and troubleshoot failed mainframe jobs (JCL)
* Perform root cause analysis and support ad hoc job executions
* Partner with Production Control to restart and recover failed jobs
* Respond to business user requests and application team needs
* Maintain and update incident tracking (Service Now, JIRA, Confluence)
* Monitor and respond to application group mailboxes
* Document incidents, resolutions, and create JIRA stories for follow-up
Key Requirements:
* Applicants must be authorized to work for ANY employer in the U.S. This position is not eligible for visa sponsorship.
* Strong experience in Mainframe Production Support
* JCL, COBOL, CICS, DB2, CA7, IDCAMS, Mainview
* File tools:
File Manager, File Analyzer, EZTRIEV
* Experience with ticketing and documentation tools (Service Now, JIRA, Confluence or similar)
* Ability to work in a high-volume, production-critical environment
Position Requirements
10+ Years
work experience
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