Senior Professional Services Consultant - Data Security

About Proofpoint

Proofpoint is a global leader in human‑ and agent‑centric cybersecurity. We protect how people, data, and AI agents connect across email, cloud, and collaboration tools. Over 80 of the Fortune 100, 10,000 large enterprises, and millions of smaller organizations trust Proofpoint to stop threats, prevent data loss, and build resilience across their people and AI workflows. Our mission is simple: safeguard the digital world and empower people to work securely and confidently.

The Senior Professional Services Consultant will oversee implementations and consultative engagements for the Proofpoint Data Security products, including:

• Endpoint DLP
• Insider Threat Management (ITM) SaaS
• Email DLP SaaS
• Cloud Application Security Broker (CASB) SaaS
• Isolation & Adaptive Access Control (AAC)
• Data Security Posture Management (DSPM)
• Insider Threat Detection (ITD)
• ITM On‑Premises
• Proofpoint Isolation

This individual will develop new services, implement best practices, and assist in customer escalations as needed. The ideal candidate has demonstrated ability to ensure successful service delivery and customer success, along with experience in third‑party DLP solutions (Microsoft and Symantec) to support migrations to the Proofpoint Data Security Posture Platform.

• Assess client operations and business processes, gather requirements, and recommend optimized Proofpoint solutions.
• Provide strategic program design solutions to help clients identify, protect, monitor, and manage sensitive data and users.
• Collaborate with Professional Services, Support, Engineering, and Product teams to resolve customer concerns and escalations.
• Partner with the sales organization to ensure customer needs are met and satisfaction remains high.
• Present updates to management, highlighting risks, challenges, and proposed solutions.

• 8+ years of industry experience in a customer‑facing role.
• 8+ years of experience in IT consulting or related fields.
• Familiarity with data security domains, including Insider Threat Management, Endpoint Security, Cloud Security, Data Security Posture Management, and Identity Threat Detection.
• Strong executive‑level communication skills (written and verbal).
• Excellent organizational skills with attention to detail.
• Proven commitment to exceptional client service, both in‑person and virtually.
• Ability to manage multiple projects simultaneously through completion.
• Demonstrated experience identifying and mitigating escalations.
• Strong English proficiency for both technical and non‑technical communication.

• Proficiency in Active Directory (GPO management).
• Experience with identity security tools and knowledge of identity‑centric indicators of compromise and deception‑based detection.
• Basic understanding of cloud platforms (AWS, Azure, GCP).
• Basic scripting knowledge (Bash, Power Shell, Python).
• Basic understanding of Linux infrastructure.
• Exposure to Microsoft or Symantec DLP solutions.

Competitive compensation and comprehensive benefits package. Flexible work environment, annual wellness and community outreach days, recognition for contributions, and global collaboration opportunities are among the benefits offered.

Proofpoint is an equal opportunity employer, we hire without consideration to race, religion, creed, color, national origin, age, gender, sexual orientation, marital status, veteran status or disability.