Software Engineer Sr

Now is the time to bring your expertise to Insight. We are not just a tech company; we are a people‑first company. We believe that by unlocking the power of people and technology, we can accelerate transformation and achieve extraordinary results. As a Fortune 500 Solutions Integrator with deep expertise in cloud, data, AI, cybersecurity, and intelligent edge, we guide organizations through complex digital decisions.

If you enjoy rolling up your sleeves to configure and deliver Microsoft 365 and AI‑powered workplace solutions, the Modern Workplace Senior Solutions Engineer role is an ideal next step. You’ll work hands‑on across Microsoft 365 Copilot, SharePoint, Teams, and One Drive—implementing the designs created by our architects, supporting client environments, and building the depth of technical experience that prepares you for an architect‑level career.

This role is well suited for Microsoft 365 engineers and administrators who want to move beyond day‑to‑day operations into project‑based delivery, broaden their exposure to enterprise Copilot and AI adoption, and grow toward an Architect I position within Insight’s Modern Workplace practice. You will get to:

• Configure, customize, and deploy Microsoft 365 workloads—including M365 Copilot, SharePoint Online, Microsoft Teams, and One Drive for Business—based on architect‑approved designs.
• Execute tenant configurations, policy setup, and migration tasks across client and internal environments.
• Develop and maintain implementation documentation, runbooks, and configuration guides.
• Partner with architects to validate designs against real‑world tenant constraints and surface gaps early.

• Support client workshops, discovery sessions, and project kickoffs as a hands‑on technical resource.
• Work alongside IT, security, and adoption stakeholders to ensure deployments align with governance, compliance, and performance standards.
• Contribute to user enablement materials, knowledge transfer sessions, and end‑user training assets.
• Provide escalation support for complex M365 issues encountered during delivery.

• Troubleshoot and resolve issues across Microsoft 365 workloads, integrations, and Copilot enablement.
• Monitor service health, usage telemetry, and adoption signals to identify improvement opportunities.
• Stay current with the Microsoft 365 roadmap, new feature releases, and evolving best practices—especially around AI and Copilot.
• Continuously build technical depth while developing the consulting and architectural mindset needed for the next career step.

• Bachelor’s degree in Information Technology, Computer Science, or a related field (or equivalent practical experience).
• 2–4 years of hands‑on experience administering, engineering, or supporting Microsoft 365 environments.
• Solid working knowledge of Microsoft 365 administration, identity, and security fundamentals.
• SharePoint Online (site provisioning, permissions, content management).
• Microsoft Teams (configuration, policies, lifecycle, meeting and collaboration features).
• One Drive for Business (sync, sharing, retention, and storage controls).
• Exposure to Microsoft 365 Copilot—licensing, readiness, deployment, and basic governance concepts.
• Familiarity with Power Shell or Graph for M365 administration and bulk operations.
• Experience with Power Platform (Power Automate, Power Apps) and/or Microsoft Purview.
• Awareness of compliance, data protection, and information governance concepts in M365.
• Relevant Microsoft certifications (e.g., MS‑900, MS‑700, SC‑400, or MS‑102).
• Prior client‑facing or consulting experience in a Microsoft partner or services organization.

Insight is an equal opportunity employer, and all qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, disability status, protected veteran status, sexual orientation, or any other characteristic protected by law.