IT Support - AZ
Job in
Chandler, Maricopa County, Arizona, 85249, USA
Listed on 2026-06-26
Listing for:
Ledgent Technology
Full Time
position Listed on 2026-06-26
Job specializations:
-
IT/Tech
IT Support, HelpDesk/Support, Technical Support, Systems Administrator
Job Description & How to Apply Below
IT Support - AZ (JN
- Chandler, Arizona
Job Type: Contract (Potential to Convert to Full-Time) |
Location:
Onsite
- Gilbert, AZ | Salary: USD 26-32 per hour
Title:
IT Support Specialist
Summary:
We are seeking a reliable and customer-focused IT Support Specialist to support end users and IT infrastructure in a fast-paced onsite environment. This role is responsible for troubleshooting hardware and software issues, deploying systems, supporting business applications, and ensuring a high level of service delivery. The ideal candidate will have strong technical skills, excellent communication abilities, and a proactive approach to problem-solving.
- Provide technical support via phone, email, and walk-ups; resolve issues in a timely manner
- Install, configure, and support business applications and operating systems
- Set up and deploy desktops, laptops, monitors, printers, and peripherals
- Troubleshoot hardware, software, and basic network connectivity issues
- Maintain and track IT inventory in accordance with asset management standards
- Support printers, copiers, fax machines, and multifunction devices
- Perform system upgrades, patching, and routine maintenance
- Assist with mobile device support (iOS and Android) and phone systems
- Train end users on hardware and software functionality
- Document issues, resolutions, and service requests accurately
- Provide occasional travel support to other locations as needed
- Perform additional duties as assigned
- 1–3 years of experience in IT support, desktop support, or help desk environments
- Strong knowledge of Windows 10/11, Mac OS, and mobile operating systems
- Basic understanding of networking concepts (TCP/IP, connectivity, etc.)
- Experience with Microsoft Office Suite, especially Outlook
- Familiarity with ticketing systems and IT service processes
- CompTIA A+ certification preferred
- Experience with Vista by Viewpoint is a plus
- Strong organizational, troubleshooting, and multitasking abilities
- Excellent communication and customer service skills
- Ability to work onsite in a fast-paced, team-oriented environment
Bilingual (Spanish/English) strongly preferred
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