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Mainframe Production Support - Chandler, AZ | Des Moines, IA

Job in Chandler, Maricopa County, Arizona, 85249, USA
Listing for: ManpowerGroup Global, Inc.
Full Time position
Listed on 2026-06-26
Job specializations:
  • IT/Tech
    Systems Administrator
Job Description & How to Apply Below

Our client, a leading organization in the financial services industry, is seeking a Mainframe Production Support professional to join their team. As a Mainframe Production Support specialist, you will be part of the Mainframe Platform Support group supporting critical applications in a highly specialized, non‑standard environment. The ideal candidate will demonstrate resilience, proactive problem‑solving skills, and a collaborative mindset, which will align successfully with the organization.

Job

Title

Mainframe Production Support

Location

Chandler, AZ (preferred) | Des Moines, IA (secondary)

What's the Job?
  • Provide Level 2/3 production support for Automated Credit, Rewards, and Credit Card Hub applications
  • Monitor production systems to ensure stability and uptime
  • Analyze and troubleshoot failed mainframe jobs (JCL)
  • Perform root cause analysis and support ad hoc job executions
  • Partner with Production Control to restart and recover failed jobs
What's Needed?
  • Strong experience in Mainframe Production Support, including application support
  • Proficiency with technologies/tools such as JCL, COBOL, CICS, DB2, CA7, IDCAMS, Mainview
  • Experience with file tools like File Manager, File Analyzer, EZTRIEV
  • Familiarity with ticketing and documentation tools such as Service Now, JIRA, Confluence
  • Ability to thrive in a high‑volume, production‑critical environment
What's in it for me?
  • Opportunity to work in a specialized mainframe environment supporting critical applications
  • Engagement with a dynamic and collaborative team
  • Flexible shift options to accommodate your schedule
  • Chance to develop niche skills in mainframe application support
  • Work in a location that values diversity and inclusion
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