Production Support

Our client, a leading financial services organization, is seeking an Application Production Support to join their team. As an Application Production Support, you will be part of the Banking Production Services group supporting global banking operations. The ideal candidate will have strong problem-solving skills, excellent communication abilities, and a proactive mindset, which will align successfully in the organization.

Job Title: Application Production Support

Location: Chandler, AZ

• Provide 24x7 follow-the-sun operational support for real-time banking applications.
• Investigate and troubleshoot issues related to banking platforms and associated applications.
• Participate in incident management, ensuring timely resolution and communication across teams.
• Support change and release activities, including documentation and risk management.
• Collaborate with technology and business partners to ensure application stability and compliance with regulatory requirements.

• Experience with Unix/Linux operating systems and SQL database query language.
• Exposure to monitoring tools such as Splunk and Dynatrace.
• Knowledge of application support processes including incident and release management.
• Strong stakeholder management skills across diverse teams and locations.
• Ability to identify process improvements and implement automation solutions.

• Opportunity to work in a dynamic, global banking environment.
• Engagement in continuous process and tool improvements.
• Exposure to risk, audit, and regulatory activities.
• Collaborate with a diverse and talented team of professionals.
• Potential for career growth within a reputable organization.

Manpower Group is committed to providing equal employment opportunities in a professional, high quality work environment. It is the policy of Manpower Group and all of its subsidiaries to recruit, train, promote, transfer, pay and take all employment actions without regard to an employee's race, color, national origin, ancestry, sex, sexual orientation, gender identity, genetic information, religion, age, disability, protected veteran status, or any other basis protected by applicable law.