Software Technician

Job Overview

As a Software Technician at Intel, you will play a pivotal role in sustaining and improving the reliability of systems that enable factory floor, laboratory, and datacenter operations. You will execute OS patching, OS upgrades, and defined OS procedures while also editing, modifying, and debugging software products in accordance with established software test plans and procedures. This role contributes directly to system availability, controlled change execution, and product quality in a secure environment.

• Execute software patching, OS upgrades, and OS procedures by following defined playbooks (pre‑checks, implementation, validation, and post‑checks).
• Edit, modify, and debug software products in alignment with test plans; reproduce issues and capture clear technical evidence such as logs, error codes, and system state.
• Support datacenter operations and associated equipment/systems, ensuring changes are implemented with minimal operational impact and in accordance with change control.
• Provide on‑site support across factory floor, lab, and datacenter environments for systems impacted by patching/upgrades or software changes.
• Troubleshoot and resolve non‑standard problems using structured debugging methods; escape effectively with complete artifacts and steps taken.
• Maintain disciplined documentation: change records, work notes, test evidence, outage/maintenance reports, and shift handoffs.
• Collaborate with cross‑functional stakeholders (engineering, operations, infrastructure teams) to coordinate maintenance windows, validate outcomes, and improve procedures.

• Ability to collaborate effectively within a team setting.
• Strong organizational skills, adaptability, and ability to work on multiple assignments simultaneously.

• U.S. Citizenship required.
• Ability to obtain and maintain US Government TS Security Clearance and SCI access.
• High School diploma required, with 6+ years of relevant or military experience.
• Proficiency in editing, debugging, and modifying software in accordance with test procedures.
• Familiarity with software testing methodologies and tools.
• Strong attention to detail and ability to identify and resolve technical issues.
• Experience performing OS patching/upgrades and sustainment support for datacenter and operational systems, following defined procedures and validation steps.

• Active US Government TS/SCI Security Clearance.
• Associate degree or higher with relevant experience.

Job Type: Experienced Hire

Shift: Shift 1 (United States of America)

Primary

Location:

US, Arizona, Phoenix

This position is not eligible for Intel immigration sponsorship.

Annual Salary Range: $54,670.00 – $ USD (Hourly Role). The range displayed on this job posting reflects the minimum and maximum target compensation for the position across all US locations. Within the range, individual pay is determined by work location and additional factors, including job-related skills, experience, and relevant education or training.

We offer a total compensation package that ranks among the best in the industry. It includes competitive pay, stock bonuses, and benefit programs such as health, retirement, and vacation.

All qualified applicants will receive consideration for employment without regard to race, color, religion, religious creed, sex, national origin, ancestry, age, physical or mental disability, medical condition, genetic information, military and veteran status, marital status, pregnancy, gender, gender expression, gender identity, sexual orientation, or any other characteristic protected by local law, regulation, or ordinance.