Solutions Engineer

Solutions Engineer

Location:

Chandler, AZ

• Part of a dynamic team building and implementing the enterprise Demand Management intake and routing capability within the Apptio platform, focused on configuration, data architecture, and scalable reporting.
• Serves as a hands‑on Apptio technical resource responsible for developing solution components in TBM Studio / Apptio architecture (data tables, transforms, models, metrics, and reports).
• Designs and implements the end‑to‑end intake workflow framework within Apptio, including request capture, tollgate routing, validations, approvals/rejections, exception handling, and lifecycle management (audit trail, archival, and retrieval).
• Builds and maintains Apptio data tables and transformation pipelines (ingestion, joins, filters, formulas, mapping, date partitioning) to support demand intake and workflow data structures and ensure performant, repeatable refresh routines.
• Implements and extends the underlying Apptio data model to represent demand objects, routing attributes, stage-gates, and governance outputs, ensuring the model structure supports downstream reporting and analytics.
• Develops validation controls and data quality guardrails (standardized fields, mapping rules, reconciliation checks, and exception detection) to improve consistency of intake records and trust in reporting outputs.
• Creates modeled and calculated metrics and supports model‑driven calculations that enable KPI reporting (volume, cycle time, aging, status distributions, exception rates) for operational governance insights.
• Designs and delivers Apptio reporting artifacts (dashboards / reports / exports) that present modeled demand and governance results to stakeholders with audit‑ready traceability and explainability.
• Implements integration patterns for inbound/outbound data exchange using Apptio Platform API and/or Datalink connectors, enabling automated uploads/downloads, scheduling, and repeatable operational runs.
• Executes controlled development practices within TBM Studio (project administration, versioning/branching, supports promotion/lock where applicable) and supports release readiness.

• 5+ years of experience in enterprise platform development/configuration and/or technology process automation (e.g., TBM/Apptio, PPM, ITSM, workflow platforms).
• Demonstrated experience delivering workflow‑based enterprise solutions with integrations, reporting, and controlled SDLC practices.
• Working knowledge of data modeling, integrations (API/ETL), and reporting/analytics in enterprise environments.
• Experience operating in Agile delivery with strong documentation, testing discipline, and stakeholder management.

• Experience with Apptio (TBM Studio / Apptio One / related modules) or similar financial/operational management platforms.
• Familiarity with Demand Management, PPM, ITIL intake, and governance/tollgate models.
• Experience integrating with Service Now / Remedy / financial systems / data warehouses.
• Understanding of Fin Ops / cost allocation / unit‑cost (POQ) concepts, forecasting, and executive reporting.
• Intuitive intake forms, field behaviors, and user-facing workflow screens within Apptio.
• Strong data skills: data quality checks, reconciliation/variance analysis, and control‑oriented documentation/runbooks.
• Experience implementing validation rules/guardrails to improve intake consistency and downstream trust.
• Familiarity with integration patterns for Apptio data movement (scheduled loads, connectors, API‑based uploads/downloads).
• Ability to troubleshoot build/performance issues and support controlled promotion/release practices.
• Exposure to TBM/Fin Ops concepts and standard taxonomy/mapping approaches (helpful for scalable reporting).
• Hands‑on Apptio development experience (data tables/transforms, data model/metrics, reporting/dashboards).

Dexian is an Equal Opportunity Employer that recruits and hires qualified candidates without regard to race, religion, sex, sexual orientation, gender identity, age, national origin, ancestry, citizenship, disability, or veteran status.