Risk Manager

Position Summary

The Risk Manager is responsible for identifying, assessing, and managing operational, technology, and compliance risks across Network Services. This role supports the governance framework ensuring that network devices, applications, processes, and services align with established policies, standards, and control requirements.

Working across multiple infrastructure and technology teams, the Risk Manager will evaluate processes and procedures, drive control effectiveness, support risk remediation activities, and ensure new technologies and applications operate within the organization's governance and compliance frameworks.

• Serve as a trusted advisor on risk, controls, compliance, and governance matters across Network Services.
• Evaluate network-related devices, applications, and services to ensure alignment with established policies, standards, and control requirements.
• Perform risk assessments to identify control gaps, operational risks, and compliance concerns.
• Review and challenge existing processes and procedures to improve control effectiveness and reduce risk exposure.
• Ensure applications, software releases, and technology implementations comply with required governance and enterprise standards.
• Partner with technology teams to design, implement, and maintain effective risk and control frameworks.
• Support internal audits, regulatory reviews, control testing, and risk management activities.
• Develop, maintain, and enhance policies, standards, procedures, and documentation related to Network Services.
• Track risk issues, remediation plans, and control actions through resolution.
• Analyze trends, identify emerging risks, and recommend mitigation strategies.
• Prepare risk and compliance reporting for management and key stakeholders.
• Promote a culture of risk awareness and continuous process improvement.

• Network Infrastructure and Devices
• Internal Network Services
• External Network Services
• Data Center Operations
• Application and Software Delivery Teams
• Information Security
• Enterprise Risk and Governance Functions

• Experience in technology risk management, operational risk, compliance, controls, governance, audit, or a related field.
• Knowledge of network infrastructure, technology operations, and service delivery environments.
• Experience performing risk assessments, control reviews, and process evaluations.
• Strong understanding of policy, standards, and procedural governance frameworks.
• Ability to assess technical and operational risks and communicate findings effectively.
• Strong analytical, critical thinking, and problem‑solving skills.
• Excellent written and verbal communication skills.
• Proven ability to collaborate across multiple technical and business functions.

• Experience supporting infrastructure, network, data center, or technology operations environments.
• Familiarity with risk and control frameworks such as NIST, COBIT, ITIL, ISO 27001, or similar governance standards.
• Experience with audit support, issue remediation, and compliance monitoring activities.