Platform Engineer

Technology Services Lead – ESaaS & Graph Database Platforms

Insight Global is seeking a Technology Services Lead – ESaaS & Graph Database Platforms to support a high-impact, enterprise-level environment. This individual will take ownership of platform stability, security, and modernization initiatives, ensuring critical systems remain resilient and scalable in the face of evolving risks. The role blends hands-on engineering with strategic leadership, focusing on vulnerability remediation, platform architecture, and operational excellence.

The ideal candidate thrives in fast-paced, mission-critical environments and brings a strong background in Elasticsearch or similar technologies, along with deep expertise in CI/CD, containerization, and large-scale production support.

We are a company committed to creating diverse and inclusive environments where people can bring their full, authentic selves to work every day. We are an equal opportunity/affirmative action employer that believes everyone matters. Qualified candidates will receive consideration for employment regardless of their race, color, ethnicity, religion, sex (including pregnancy), sexual orientation, gender identity and expression, marital status, national origin, ancestry, genetic factors, age, disability, protected veteran status, military or uniformed service member status, or any other status or characteristic protected by applicable laws, regulations, and ordinances.

If you need assistance and/or a reasonable accommodation due to a disability during the application or recruiting process, please send a request to

Skills and Requirements

Must-Haves:

- 5+ years of operational background

- Strong expertise in managing large data platforms

- Hands-on experience with:

o Access control and security configurations

o Build/deployment activities

o Runtime configuration and platform tuning

- Experience with containerized deployment models / container platforms

- Solid experience with CI/CD tools (Jenkins, Ansible, Git)

- Proficiency in scripting (Shell, Python)

- Strong background in Linux/Unix system administration

- Proven experience supporting large-scale production environments (vendor-based platforms)

- Deep understanding of:

o Platform security

o Vulnerability remediation

o Risk mitigation strategies

- Demonstrated ability to troubleshoot complex, high-scale production issues

- Strong communication and problem-solving skills

- Coordination experience with vendor teams

Plusses:

- Experience with Graph Database platforms

- Exposure to AI-driven security or vulnerability risks

- Experience leading platform modernization initiatives

- Previous ownership of shared services platforms (ESaaS or similar)

- Experience supporting global clients and onboarding processes

- Familiarity with patch management vs. full version upgrade strategies